University of Pretoria Medical Centre

1. What are the operating hours of University of Pretoria Medical Centre?

Answer:

The operating hours for University of Pretoria Medical Centre , located at University of Pretoria Road in Pretoria , Gauteng , are as follows:

Please note: Operating hours may vary on public holidays or due to unforeseen circumstances such as load shedding or staff shortages. We recommend calling ahead on Supervising: City of Tshwane Health +27 12 358 8306 to confirm availability before visiting.

For a complete list of public holidays when facilities may be closed, visit the official South African government website.

2. Is University of Pretoria Medical Centre open 24 hours?

Answer:

Whether University of Pretoria Medical Centre is open 24 hours depends on the type of facility.

• Hospitals and CHCs (Community Health Centres) often provide 24-hour emergency and maternity services.
• Clinics and Satellite Clinics typically operate during standard daytime hours only.

According to our data, the operating hours for University of Pretoria Medical Centre are: 

If you are experiencing a medical emergency and this facility is not open 24 hours, please contact the national emergency numbers:

• Medical emergency: 10177
• Cellphone emergency: 112

3. Does University of Pretoria Medical Centre have an emergency room or casualty unit?

Answer:

University of Pretoria Medical Centre is classified as a  facility. Generally:

• District, Regional, and Tertiary Hospitals have 24-hour casualty or emergency units.
• CHCs (Community Health Centres) may have 24-hour emergency services.
• Clinics and Satellite Clinics do not typically have emergency rooms and will refer serious cases to hospitals.

To confirm whether University of Pretoria Medical Centre offers emergency services, please call Supervising: City of Tshwane Health +27 12 358 8306 directly.

*In a life-threatening emergency, please call 10177 or 112 immediately.*

4. What should I do in a medical emergency near Pretoria?

Answer:

If you are in Pretoria or the surrounding area and experience a medical emergency, follow these steps:

1. Call for emergency assistance: Dial 10177 from any landline or 112 from your cellphone.
2. If safe to do so, proceed to the nearest healthcare facility: University of Pretoria Medical Centre is located at University of Pretoria Road . However, always confirm if they have emergency services by calling Supervising: City of Tshwane Health +27 12 358 8306 .
3. Provide clear information: Tell the emergency services your location, the nature of the emergency, and any relevant medical history.
4. Stay calm and follow instructions: Emergency operators are trained to guide you.

Please note: For non-life-threatening emergencies, you may also visit your nearest clinic or general practitioner.

5. Can I go to University of Pretoria Medical Centre for chest pain?

Answer:

Chest pain can be a sign of a serious medical condition such as a heart attack. If you are experiencing chest pain, seek emergency medical attention immediately.

University of Pretoria Medical Centre may be able to assist, depending on its level of care:

• If it is a hospital with a 24-hour casualty unit, proceed there immediately or call an ambulance.
• If it is a clinic or CHC without 24-hour emergency services, they will stabilise you and arrange transfer to a hospital.

Emergency contact: 10177 or 112

Facility contact: Supervising: City of Tshwane Health +27 12 358 8306 (use only if non-emergency)

Do not drive yourself if you are experiencing severe chest pain, shortness of breath, or dizziness.

6. Does University of Pretoria Medical Centre treat accident victims?

Answer:

Yes, University of Pretoria Medical Centre may treat accident victims depending on its facility type:

• Hospitals are equipped to handle trauma and accident victims, with dedicated casualty units, resuscitation equipment, and surgical capabilities.
• CHCs may provide stabilisation and basic trauma care before referring serious cases to hospitals.
• Clinics generally do not have trauma facilities and will refer accident victims to hospitals.

If you or someone else has been in an accident, call emergency services immediately on 10177 or 112.

For non-emergency inquiries about accident treatment at this facility, contact Supervising: City of Tshwane Health +27 12 358 8306 .

7. Where is University of Pretoria Medical Centre located?

Answer:

University of Pretoria Medical Centre is located at:

Street address: University of Pretoria Road
Town / City: Pretoria , Pretoria
Municipality: City of Tshwane Metropolitan Municipality
Province: Gauteng
Country: South Africa

This facility falls under the administration of Gauteng .

For directions, you can use Google Maps or any GPS application by entering the street address above. If you need assistance finding the facility, you can call Supervising: City of Tshwane Health +27 12 358 8306 .

8. How do I get directions to University of Pretoria Medical Centre?

Answer:

Getting to University of Pretoria Medical Centre is easy using the address below:

📍 Full Address: University of Pretoria Road , Pretoria , Pretoria , City of Tshwane Metropolitan Municipality , Gauteng

GPS Coordinates: Latitude -25.730300000000000 , Longitude 28.200199999999999

Tips for finding the facility:

• Use Google Maps or Waze and enter “University of Pretoria Medical Centre ” or the full address above.
• Look for signage indicating the facility name when you arrive in Pretoria .
• If you get lost, you can call the facility on Supervising: City of Tshwane Health +27 12 358 8306 for assistance.

Please note: This is a third-party information site. We recommend confirming your route before travelling, especially if you are unfamiliar with the area.

9. What is the physical address of University of Pretoria Medical Centre?

Answer:

The complete physical address for University of Pretoria Medical Centre is:

Street: University of Pretoria Road
Town: Pretoria
City: Pretoria
Municipality: City of Tshwane Metropolitan Municipality
Province: Gauteng
Country: South Africa

GPS Coordinates: -25.730300000000000 , 28.200199999999999

This address can be used for postal correspondence, GPS navigation, or visiting in person. If you need further assistance locating the facility, please contact Supervising: City of Tshwane Health +27 12 358 8306 .

10. Is University of Pretoria Medical Centre open on Saturdays?

Answer:

Based on our data, the operating hours for University of Pretoria Medical Centre are: 

Whether the facility is open on Saturdays depends on its type:

• Hospitals: Usually open 24/7, including Saturdays, for emergency and inpatient services.
• CHCs: Many are open on Saturdays for limited hours (often mornings only).
• Clinics and Satellite Clinics: May be closed on Saturdays or offer reduced hours (e.g., 8am–12pm).

If you need to visit on a Saturday, we recommend calling Supervising: City of Tshwane Health +27 12 358 8306 in advance to confirm Saturday availability and which services are offered.

11. Is University of Pretoria Medical Centre open on Sundays?

Answer:

According to our records, the operating hours for University of Pretoria Medical Centre are: 

In general:

• Hospitals remain open 7 days a week, including Sundays, for emergency and admitted patients.
• CHCs may be closed on Sundays or offer very limited emergency services only.
• Clinics and Satellite Clinics are typically closed on Sundays.

For Sunday access, please call Supervising: City of Tshwane Health +27 12 358 8306 to confirm if this facility is open. For life-threatening emergencies on a Sunday, always call 10177 or 112 first.

12. Is University of Pretoria Medical Centre open on public holidays?

Answer:

Public holiday operating hours for University of Pretoria Medical Centre may differ from regular hours. Our data shows standard hours as: 

General guidelines for public holidays:

• Hospitals: Remain open 24/7 for emergencies and inpatient care, even on public holidays.
• CHCs: May be open for limited hours or only for emergency services.
• Clinics and Satellite Clinics: Usually closed on public holidays.

To confirm whether University of Pretoria Medical Centre is open on a specific public holiday, please call Supervising: City of Tshwane Health +27 12 358 8306 in advance. Public holidays in South Africa include New Year’s Day, Human Rights Day, Freedom Day, Workers’ Day, Youth Day, National Women’s Day, Heritage Day, Day of Reconciliation, Christmas Day, and Day of Goodwill.

13. What time does University of Pretoria Medical Centre open in the morning?

Answer:

The opening time for University of Pretoria Medical Centre is typically included in the operating hours listed below:

Most healthcare facilities in South Africa open between 7:00 AM and 8:00 AM on weekdays. However, this can vary by facility type and location.

If you need to be seen first thing in the morning, we recommend arriving at least 30 minutes before opening time, as queues can form early, especially at clinics without appointment systems.

For exact opening times on the day of your visit, please call Supervising: City of Tshwane Health +27 12 358 8306 .

14. What time does University of Pretoria Medical Centre close?

Answer:

The closing time for University of Pretoria Medical Centre is included in the operating hours below:

Please note:

• Hospitals do not “close” – they operate 24/7 for emergency and inpatient services, though outpatient departments may close in the evening.
• Clinics typically close between 3:30 PM and 4:30 PM on weekdays.
• Some facilities may close earlier on Fridays or have different closing times for different departments.

If you plan to arrive later in the day, we recommend calling Supervising: City of Tshwane Health +27 12 358 8306 to ensure you will be seen before closing time.

15. Does load shedding affect University of Pretoria Medical Centre?

Answer:

Load shedding can affect healthcare facilities across South Africa, including University of Pretoria Medical Centre .

How load shedding may impact this facility:

• Backup power: Most hospitals and larger CHCs have generators to maintain essential services like emergency care, operating theatres, and ICU.
• Clinic services: Smaller clinics may experience service disruptions during load shedding, especially for services reliant on computers (patient records, dispensing systems) or electronic equipment.
• Reduced services: Non-essential services may be postponed during load shedding.

If you have an appointment during scheduled load shedding, we recommend calling Supervising: City of Tshwane Health +27 12 358 8306 to confirm whether services will be operating as normal.

For national load shedding schedules, visit the Eskom website or download the EskomSePush app.

16. Is University of Pretoria Medical Centre open during load shedding?

Answer:

University of Pretoria Medical Centre , like all healthcare facilities, prioritises patient care during load shedding.

• Hospitals and CHCs: These facilities are designated as critical infrastructure and typically have backup generators to continue essential services such as emergency care, maternity, and inpatient treatment.
• Clinics and Satellite Clinics: May have limited backup power. Some services may be delayed or unavailable during load shedding, particularly those requiring electronic systems.

If you need to visit during load shedding, please call ahead on Supervising: City of Tshwane Health +27 12 358 8306 to confirm that the specific service you need is available.

In case of a medical emergency during load shedding, do not wait – call 10177 or 112 immediately.

17. How do I call an ambulance from University of Pretoria Medical Centre?

Answer:

If you are at University of Pretoria Medical Centre and need an ambulance:

1. If you are inside the facility: Ask a staff member for assistance immediately. They will initiate emergency protocols.
2. If you are outside or near the facility: Call the national emergency numbers:
   • 10177 from any landline (South African emergency services)
   • 112 from any cellphone (emergency number for mobile phones)

Emergency numbers to save in your phone:

• Ambulance / Medical emergency: 10177
• Cellphone emergency: 112
• Police: 10111

For non-emergency transport to this facility (e.g., planned transfers), you can contact Supervising: City of Tshwane Health +27 12 358 8306 to inquire about patient transport services.

18. What emergency services are available at University of Pretoria Medical Centre?

Answer:

The emergency services available at University of Pretoria Medical Centre depend on its facility level:

•  facilities typically offer:

Common emergency services by facility type:

• Hospitals: 24-hour casualty/trauma units, resuscitation, emergency surgery, ICU, high care, paediatric emergencies, maternity emergencies.
• CHCs: Basic emergency care, stabilisation, 24-hour maternity, referrals to hospitals.
• Clinics: No emergency services – they provide primary care and refer emergencies.

For specific information about emergency services at this facility, please call Supervising: City of Tshwane Health +27 12 358 8306 .

If you are experiencing a medical emergency, call 10177 or 112 before travelling to the facility.

19. What are the visiting hours at University of Pretoria Medical Centre?

Answer:

Visiting hours at University of Pretoria Medical Centre are typically determined by the facility’s policies and may vary by ward.

General visiting hour guidelines for South African healthcare facilities:

• General wards: Usually 15:00 – 16:00 and 19:00 – 20:00 daily.
• ICU / High Care: Often restricted to 15 minutes per visit, immediate family only, at set times.
• Maternity / Paediatric wards: May have different rules to allow for bonding and rest.

To confirm the exact visiting hours for University of Pretoria Medical Centre , please call Supervising: City of Tshwane Health +27 12 358 8306 before your visit.

Please be respectful of visiting rules to ensure patients can rest and recover.

20. How do I contact University of Pretoria Medical Centre?

Answer:

You can contact University of Pretoria Medical Centre using the details below:

📞 Phone Number: Supervising: City of Tshwane Health +27 12 358 8306

📍 Physical Address: University of Pretoria Road , Pretoria , Pretoria , City of Tshwane Metropolitan Municipality , Gauteng

🌐 Source of Information: This contact number was sourced from GPS .

Important Note: This contact number should be used for important matters, such as confirming appointments, asking about services, or reaching the facility directly. Please review our FAQ section above for answers to common questions before calling.

For life-threatening emergencies, always call 10177 or 112 – do not rely on the facility’s general contact number for emergencies.

21. Does University of Pretoria Medical Centre offer antenatal care?

Answer:

Yes, antenatal care (care during pregnancy) is available at many public healthcare facilities in South Africa. Based on its classification as a  facility, University of Pretoria Medical Centre may offer the following antenatal services:

• Pregnancy confirmation and dating scans
• Regular check-ups to monitor mother and baby’s health
• Blood pressure monitoring and urine testing
• Blood tests for HIV, syphilis, and anaemia
• Iron and folate supplementation
• Tetanus vaccinations
• Health education on nutrition, breastfeeding, and childbirth

Core services at this facility include:

For a complete list of maternity-related services, please refer to:

To book an antenatal appointment or for more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 . Early and regular antenatal care is essential for a healthy pregnancy and safe delivery.

22. Can I deliver my baby at University of Pretoria Medical Centre?

Answer:

Whether you can deliver your baby at University of Pretoria Medical Centre depends on the facility’s level of care:

• Hospitals (District, Regional, Tertiary): Yes, most hospitals have maternity wards with delivery facilities, including Caesarean sections if needed.
• CHCs (Community Health Centres): Some CHCs offer 24-hour maternity services for low-risk deliveries.
• Clinics and Satellite Clinics: No, these facilities do not offer delivery services. They will refer you to a hospital or CHC for childbirth.

University of Pretoria Medical Centre is a  facility. The services offered include:

For specific information about maternity and delivery services at this facility, please contact Supervising: City of Tshwane Health +27 12 358 8306 .

It is recommended to register at your chosen delivery facility early in your pregnancy and attend all antenatal appointments.

23. Does University of Pretoria Medical Centre offer family planning services?

Answer:

Yes, family planning services are a standard part of primary healthcare in South Africa. University of Pretoria Medical Centre likely offers a range of contraceptive options, which may include:

• Short-acting methods: Contraceptive pills, injectable contraceptives (e.g., Nur-Isterate, Depo-Provera)
• Long-acting reversible contraceptives: Intrauterine devices (IUDs / “loop”), contraceptive implants (e.g., Implanon)
• Permanent methods: Tubal ligation (“sterilisation”) – usually at hospitals
• Barrier methods: Male and female condoms (often provided free of charge)
• Emergency contraception: Morning-after pill (where available)

Core services at this facility include:

For confidential family planning advice and services, visit University of Pretoria Medical Centre or call Supervising: City of Tshwane Health +27 12 358 8306 . Family planning services are generally free at public health facilities.

24. Does University of Pretoria Medical Centre insert IUDs or contraceptive implants?

Answer:

University of Pretoria Medical Centre may offer IUD (intrauterine device) insertions and contraceptive implants, depending on the facility level and available trained staff.

• Hospitals and CHCs: Usually have trained nurses or doctors who can insert IUDs and implants.
• Clinics and Satellite Clinics: May not offer these services on-site and will refer you to a larger facility.

Core services at this facility include:

IUDs (e.g., Copper T, Mirena) provide long-term contraception for 5–10 years. Implants (e.g., Implanon) provide contraception for up to 3 years. Both are highly effective and reversible.

To book an insertion or for more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

25. Does University of Pretoria Medical Centre do Pap smears (cervical cancer screening)?

Answer:

Cervical cancer screening (Pap smear or VIA – Visual Inspection with Acetic Acid) is offered at many public healthcare facilities in South Africa as part of the National Cervical Cancer Screening Programme.

University of Pretoria Medical Centre may offer this service. Based on its classification as a  facility, screening may be available:

• Hospitals and CHCs: Usually offer cervical cancer screening in dedicated women’s health or family planning clinics.
• Clinics and Satellite Clinics: Many clinics offer Pap smears, often performed by trained professional nurses.

Core services at this facility include:

Cervical cancer screening is recommended every 3 years for women over 30. Early detection saves lives. For more information or to book a screening, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

26. Does University of Pretoria Medical Centre offer HIV testing?

Answer:

Yes, HIV testing is available at virtually all public healthcare facilities in South Africa, often as part of routine primary care. University of Pretoria Medical Centre offers HIV testing services, which may include:

• Rapid HIV tests (finger prick or oral swab) – results in 15–20 minutes
• Confidential counseling before and after testing
• Couple or partner testing
• Testing during antenatal care (as part of Prevention of Mother-to-Child Transmission)

Core services at this facility include:

Additional HIV-related services may include:

HIV testing is free, confidential, and does not require an appointment at most facilities. Visit University of Pretoria Medical Centre during operating hours or call Supervising: City of Tshwane Health +27 12 358 8306 for more information.

27. Can I get HIV treatment (ART) at University of Pretoria Medical Centre?

Answer:

Antiretroviral therapy (ART) for HIV is available at most public healthcare facilities in South Africa. University of Pretoria Medical Centre is a  facility and likely offers the following HIV treatment services:

• ART initiation – starting treatment for newly diagnosed patients
• Ongoing ART management – regular check-ups and monitoring
• Viral load monitoring – blood tests to check treatment effectiveness
• Adherence support – counseling and support groups
• Stable patient dispensing – collection of chronic medication (e.g., 3-month supply)

Core services at this facility include:

Full service details can be found here:

To start or continue ART at this facility, visit during operating hours or call Supervising: City of Tshwane Health +27 12 358 8306 for guidance. HIV treatment is free at public health facilities and is essential for maintaining health and preventing transmission.

28. Does University of Pretoria Medical Centre do TB testing?

Answer:

Tuberculosis (TB) testing is a core service at most public healthcare facilities in South Africa. University of Pretoria Medical Centre likely offers:

• TB symptom screening – cough lasting more than 2 weeks, night sweats, weight loss, fever
• Sputum collection – coughed-up phlegm sent for laboratory testing
• Rapid molecular testing (GeneXpert) – at larger facilities
• Chest X-rays – at hospitals and some CHCs
• Contact tracing – testing family members and close contacts

Core services at this facility include:

If you have symptoms of TB, it is important to get tested as soon as possible. TB is curable with proper treatment. Visit University of Pretoria Medical Centre or call Supervising: City of Tshwane Health +27 12 358 8306 for more information.

29. Can I get TB treatment at University of Pretoria Medical Centre?

Answer:

Yes, TB treatment is available at most public healthcare facilities in South Africa. University of Pretoria Medical Centre offers TB treatment services which may include:

• TB medication initiation – starting standard TB treatment (6 months for drug-sensitive TB)
• Directly Observed Therapy (DOT) – support to ensure medication is taken correctly
• Monitoring and follow-up – regular sputum tests to check progress
• MDR-TB treatment – for drug-resistant TB (at specialised facilities or hospitals)

Core services at this facility include:

TB treatment is free at public health facilities. It is crucial to complete the full course of treatment, even if you feel better. For more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

30. Does University of Pretoria Medical Centre test for STIs?

Answer:

Sexually transmitted infection (STI) testing is a standard service at public healthcare facilities across South Africa. University of Pretoria Medical Centre likely offers:

• Syndromic management – diagnosis and treatment based on symptoms
• STI testing – where laboratory services are available (e.g., for syphilis, gonorrhoea)
• HIV testing – offered alongside STI services
• Partner notification and treatment – to prevent reinfection
• Free condoms – male and female condoms are usually available

Core services at this facility include:

STI testing is confidential and free at public facilities. Early treatment prevents complications and further transmission. Visit University of Pretoria Medical Centre or call Supervising: City of Tshwane Health +27 12 358 8306 for more information.

31. Does University of Pretoria Medical Centre offer PrEP for HIV prevention?

Answer:

Pre-exposure prophylaxis (PrEP) is a prevention method where HIV-negative people take daily medication to reduce their risk of acquiring HIV. PrEP is available at selected public health facilities in South Africa.

University of Pretoria Medical Centre may offer PrEP, depending on its level and whether staff are trained. Larger hospitals, CHCs, and some clinics offer PrEP, particularly in high-HIV-burden areas.

Core services at this facility include:

If PrEP is not available at this facility, staff can refer you to a nearby facility that does offer it. For more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 or call the National Department of Health’s HIV hotline.

32. Does University of Pretoria Medical Centre treat high blood pressure (hypertension)?

Answer:

Yes, hypertension (high blood pressure) is one of the most common chronic diseases managed at public healthcare facilities in South Africa. University of Pretoria Medical Centre offers:

• Blood pressure screening and monitoring
• Diagnosis and management of hypertension
• Medication provision – chronic medication dispensing (often free)
• Lifestyle advice – diet, exercise, salt reduction, smoking cessation
• Regular follow-up appointments – to monitor control and adjust treatment

Core services at this facility include:

Full service details can be found here:

If you have high blood pressure, it is important to attend regular check-ups and take medication as prescribed. Contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 to book an appointment.

33. Does University of Pretoria Medical Centre manage diabetes?

Answer:

Diabetes management is a core service at most public healthcare facilities in South Africa. University of Pretoria Medical Centre likely offers:

• Blood glucose testing – screening and monitoring
• HbA1c testing – longer-term blood sugar control (at larger facilities)
• Diabetes diagnosis and management
• Medication provision – oral diabetes medication and insulin (where available)
• Foot checks – to prevent diabetes-related foot complications
• Eye screening – for diabetic retinopathy (referral may be needed)
• Dietary advice and education

Core services at this facility include:

Regular check-ups are essential for managing diabetes and preventing complications. For more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

34. Can I get chronic medication at University of Pretoria Medical Centre?

Answer:

Yes, chronic medication for conditions like HIV, TB, hypertension, diabetes, asthma, epilepsy, and mental health conditions is available at public healthcare facilities in South Africa. University of Pretoria Medical Centre offers:

• Chronic medication dispensing – usually free of charge
• Repeat prescriptions – for stable patients
• Stable patient dispensing – may offer 3-month supplies (CCMDD programme)
• Medication counseling – how and when to take medication

Core services at this facility include:

Pharmacy services are detailed in:

To collect your chronic medication, bring your clinic card/hospital card, ID document, and any required forms. Contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 for more information.

35. Does University of Pretoria Medical Centre offer asthma treatment?

Answer:

Asthma treatment is available at many public healthcare facilities in South Africa. University of Pretoria Medical Centre likely offers:

• Asthma diagnosis and management
• Inhaler therapy – relievers and preventers
• Acute asthma attack treatment – nebulisation at hospitals and CHCs
• Peak flow monitoring – to assess lung function
• Asthma education – trigger avoidance, correct inhaler technique

Core services at this facility include:

If you have asthma, regular check-ups are important to ensure good control. For more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

36. Does University of Pretoria Medical Centre treat mental health conditions?

Answer:

Mental health services are available at various levels of the public healthcare system. University of Pretoria Medical Centre may offer:

• Mental health screening and assessment
• Counselling and psychological support
• Psychotropic medication management (e.g., antidepressants, antipsychotics)
• Referrals to specialised psychiatric facilities or hospitals
• Substance abuse counselling and support

Core services at this facility include:

Additional mental health support may include:

If you or someone you know needs mental health support, visit University of Pretoria Medical Centre or call Supervising: City of Tshwane Health +27 12 358 8306 . In a mental health crisis, you can also contact the South African Depression and Anxiety Group (SADAG) 24-hour helpline: 0800 567 567.

37. Does University of Pretoria Medical Centre have a pharmacy?

Answer:

University of Pretoria Medical Centre is a  facility. Pharmacy services are typically available as follows:

• Hospitals: Full inpatient and outpatient pharmacies, often with 24-hour access for emergencies.
• CHCs: On-site pharmacies or dispensaries with extended hours.
• Clinics and Satellite Clinics: Dispensaries for essential medications, but may not have a full pharmacy.

Pharmacy-related services at this facility may include:

Full service details can be found here:

For medication inquiries, refills, or to check if a specific medication is in stock, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

38. Does University of Pretoria Medical Centre offer children’s health services?

Answer:

Yes, child health services are a core part of primary healthcare in South Africa. University of Pretoria Medical Centre likely offers the following for children:

• Immunisations and vaccinations (EPI schedule – at birth, 6 weeks, 10 weeks, 14 weeks, 9 months, 12 months, 18 months)
• Growth monitoring (weight, height, head circumference)
• Acute childhood illness management (diarrhoea, pneumonia, fever, malnutrition)
• Integrated Management of Childhood Illness (IMCI)
• Vitamin A supplementation
• Deworming programmes
• Early childhood development screening

Core services at this facility include:

For child health services, visit the facility during operating hours. Children under 5 are often prioritised. Contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 for more information.

39. Does University of Pretoria Medical Centre treat children with chronic conditions?

Answer:

Yes, children with chronic conditions such as HIV, TB, asthma, epilepsy, and diabetes can receive care at public healthcare facilities. University of Pretoria Medical Centre offers:

• Paediatric HIV/TB care – ART initiation and management for children
• Asthma management – inhaler therapy and education
• Epilepsy management – medication and monitoring
• Nutritional support – for children with malnutrition or chronic diseases
• Referrals to paediatric specialists at hospitals if needed

Core services at this facility include:

Children with chronic conditions need regular follow-up care. For more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

40. How do I transfer my chronic care to University of Pretoria Medical Centre?

Answer:

If you are moving to Pretoria or wish to transfer your chronic care to University of Pretoria Medical Centre , follow these steps:

1. Collect your medical records from your current healthcare provider (clinic card, hospital card, discharge summaries, latest blood results).
2. Visit University of Pretoria Medical Centre during operating hours and request to register as a patient.
3. Bring the following documents:
   • Your South African ID or smart ID card
   • Your clinic card / hospital card from your previous facility
   • Any recent blood test results or medical reports
   • Proof of address (where required)
4. Ask about chronic medication collection – you may need an appointment before your next supply runs out.

Core services at this facility include:

For specific transfer requirements, call University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 before your visit.

41. Does University of Pretoria Medical Centre have a dental clinic?

Answer:

Dental services are available at many public healthcare facilities in South Africa. University of Pretoria Medical Centre is a  facility and may offer the following dental/oral health services :

• Basic dental examinations and consultations
• Tooth extractions (removal of decayed or problematic teeth)
• Fillings (where available)
• Scaling and polishing (cleaning)
• Oral health education and promotion
• Emergency dental pain management
• Referrals to specialised dental or maxillofacial clinics at regional/tertiary hospitals

Core services at this facility include:

Full service details can be found here:

Dental services are typically free at public health facilities, though some may charge a small fee based on income. To book a dental appointment or for more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

42. Does University of Pretoria Medical Centre offer x-ray services?

Answer:

X-ray (radiography) services are available at certain levels of public healthcare facilities. University of Pretoria Medical Centre is a  facility :

• Hospitals: Most district, regional, and tertiary hospitals have x-ray departments offering 24-hour services for inpatients and outpatients.
• CHCs (Community Health Centres): Some CHCs have basic x-ray services, though often with limited hours.
• Clinics and Satellite Clinics: Generally do not have x-ray facilities and will refer patients to hospitals.

X-ray services at this facility may include:

• General radiography (chest, limb, spine x-rays)
• Ultrasound imaging
• More advanced imaging (CT scans, MRI) at regional/tertiary hospitals

Core services at this facility include:

For specific information about x-ray availability, call University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

43. Does University of Pretoria Medical Centre have laboratory services?

Answer:

Laboratory services are essential for diagnosis and monitoring. University of Pretoria Medical Centre is a  facility :

• Hospitals: Most hospitals have on-site laboratories offering a range of tests including haematology (blood counts), clinical chemistry (kidney/liver function), microbiology, and blood transfusion services.
• CHCs: May have basic laboratory services or point-of-care testing, with more complex samples sent to hospital laboratories.
• Clinics and Satellite Clinics: Typically have point-of-care testing (HIV rapid tests, glucose, urine dipsticks) and collect samples to send to hospital labs.

Laboratory services may include:

• Blood tests (HIV, TB, diabetes, cholesterol, full blood count)
• Urine tests
• Sputum tests (for TB)
• STI testing
• COVID-19 testing

Core services at this facility include:

For specific information about laboratory services, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

44. Does University of Pretoria Medical Centre offer mental health services?

Answer:

Mental health services are available at various levels of the public healthcare system. University of Pretoria Medical Centre may offer :

• Mental health screening and assessment
• Counselling and psychological support
• Psychotropic medication management (antidepressants, antipsychotics, mood stabilisers)
• Referrals to specialised psychiatric facilities or hospitals
• Substance abuse counselling and support
• Crisis intervention and stabilisation

Core services at this facility include:

Additional mental health support may include:

If you or someone you know needs mental health support, visit University of Pretoria Medical Centre or call Supervising: City of Tshwane Health +27 12 358 8306 . In a mental health crisis, you can also contact the South African Depression and Anxiety Group (SADAG) 24-hour helpline: 0800 567 567.

45. Does University of Pretoria Medical Centre have a physiotherapy department?

Answer:

Physiotherapy and rehabilitation services are available at many public healthcare facilities. University of Pretoria Medical Centre may offer :

• Physiotherapy – for injury recovery, post-surgery rehabilitation, chronic pain management, stroke rehabilitation, and mobility improvement
• Occupational therapy – helping patients regain daily living skills
• Speech therapy – at larger hospitals
• Assistive devices – crutches, walking aids (where available)

Core services at this facility include:

Full service details can be found here:

Physiotherapy services typically require a referral from a doctor or nurse. For more information or to book an appointment, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

46. Does University of Pretoria Medical Centre have an ambulance service?

Answer:

University of Pretoria Medical Centre does not typically operate its own ambulances. Emergency Medical Services (EMS) / ambulance services are managed at the district level .

What you need to know:

• If you are at the facility and need an ambulance: Ask a staff member immediately – they will call for emergency transport.
• If you need an ambulance to the facility: Call the national emergency numbers:
  • 10177 from any landline
  • 112 from any cellphone
• Planned patient transport: For non-emergency transfers (e.g., to another facility for specialist care), ask the nursing staff at University of Pretoria Medical Centre to arrange transport.

Emergency numbers to save:

• Ambulance / Medical emergency: 10177
• Cellphone emergency: 112
• Police: 10111

For more information about ambulance services in the area, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

47. Does University of Pretoria Medical Centre offer eye care services?

Answer:

Eye care services are available at selected public healthcare facilities. University of Pretoria Medical Centre may offer :

• Basic eye screening and vision testing
• Refraction (determining prescription for glasses)
• Cataract case finding and referral (for surgery at regional/tertiary hospitals)
• Treatment of eye infections and minor eye conditions
• Optometry services (at larger facilities, often on specific days)

Core services at this facility include:

If you need eye care, visit the facility or call Supervising: City of Tshwane Health +27 12 358 8306 to check availability. Glasses are not typically provided at public facilities and may need to be obtained privately.

48. Does University of Pretoria Medical Centre have a mortuary?

Answer:

Mortuary services are available at certain levels of public healthcare facilities :

• Hospitals: Most district, regional, and tertiary hospitals have mortuaries for temporary storage of deceased persons and for performing post-mortems.
• CHCs: Some larger CHCs may have mortuary facilities, though this is less common.
• Clinics and Satellite Clinics: Do not have mortuaries.

University of Pretoria Medical Centre is a  facility. Mortuary services are listed in:

For matters relating to a deceased person, please contact the facility directly on Supervising: City of Tshwane Health +27 12 358 8306 or your nearest police station (10111).

49. Do I need to book an appointment at University of Pretoria Medical Centre?

Answer:

Appointment requirements vary by facility type and service :

• Clinics and Satellite Clinics: Often operate on a walk-in basis, though some may use appointment systems for certain services (e.g., chronic medication collection, antenatal care).
• CHCs: May accept walk-ins but could have appointments for doctor consultations.
• Hospitals: Outpatient departments typically require a referral and appointment from a clinic or CHC . Emergency services are always walk-in (24 hours).

Core services at this facility include:

General guidance:

• For emergencies, always walk in or call 10177 – no appointment needed.
• For chronic medication collection, ask if you qualify for the CCMDD programme (extended supplies).
• For specialist services, you will need a referral from a clinic or CHC.

To confirm booking requirements, call University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

50. Does University of Pretoria Medical Centre accept walk-ins?

Answer:

Walk-in patients are accepted at many public healthcare facilities, but this depends on the facility type and service required .

• Clinics and Satellite Clinics: Yes, walk-ins are generally accepted for primary care services (acute illness, HIV testing, family planning). However, be prepared for possible long queues.
• CHCs: Usually accept walk-ins for primary care and emergency services.
• Hospitals: Emergency/casualty units accept walk-ins 24 hours. Outpatient departments typically require a referral and appointment .

Core services at this facility include:

Tips for walk-in visits:

• Arrive early (30–60 minutes before opening) to secure your place in the queue.
• Bring all required documents (ID, clinic card, referral letter if applicable).
• Be prepared for possible waiting times, especially on Mondays and month-end.

For specific walk-in policies, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

51. What documents should I bring to University of Pretoria Medical Centre?

Answer:

When visiting University of Pretoria Medical Centre , it is essential to bring the correct documents to ensure you receive services without delay .

Required documents generally include:

Core services at this facility include:

For specific document requirements for your visit, call University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

52. How much does a visit to University of Pretoria Medical Centre cost?

Answer:

Public healthcare in South Africa is free for certain groups, while others may pay a fee based on a means test .

Who gets free services:

• Children under 6 years
• Pregnant women and breastfeeding mothers
• Persons with disabilities receiving grants
• Pensioners (on state pension)
• People with certain chronic conditions (HIV, TB, etc.)
• Unemployed persons who qualify through a means test

Who may pay a fee:

• Employed persons without medical aid
• Persons with medical aid (billed according to scheme rates) 

Fees are typically based on income and are very low compared to private care. Payment methods accepted vary by facility – some accept cash and cards, while others may be cashless .

Core services at this facility include:

Important: Fees are determined by the Department of Health and may change. For current pricing, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

53. What payment methods are accepted at University of Pretoria Medical Centre?

Answer:

Payment methods at public healthcare facilities vary :

• Cash: Many facilities accept cash payments for fees.
• Card payments (debit/credit): Increasingly accepted, especially at larger facilities .
• Medical aid: If you have medical aid, you may be asked to provide your membership details, and the facility will bill your scheme directly or provide a statement for you to claim .
• Cashless facilities: Some facilities (particularly private or newer public facilities) may be cashless – accepting only card payments .

Core services at this facility include:

Tips:

• Carry both cash and a card if possible.
• For medical aid patients, bring your membership card and know your benefits.
• Fees are generally low (means-tested), but it’s best to be prepared.

To confirm accepted payment methods, call University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

54. Does University of Pretoria Medical Centre accept medical aid?

Answer:

Public healthcare facilities in South Africa do accept medical aid, but the process differs from private hospitals .

• Public hospitals: If you have medical aid, you can still use public facilities. You will be required to provide your medical aid details, and the hospital will claim from your scheme (or provide a statement for you to claim). Fees are based on government rates, which are generally lower than private rates .
• Clinics and CHCs: These facilities are primarily funded by government and services are generally free for those who qualify. If you have medical aid, you may still be seen, but billing arrangements vary.

Core services at this facility include:

What to bring if you have medical aid:

• Your medical aid card or membership number
• Proof of income (for means testing)
• Your ID document

For specific information about medical aid billing at this facility, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

55. What are the visiting hours at University of Pretoria Medical Centre?

Answer:

Visiting hours at University of Pretoria Medical Centre are determined by facility policy and may vary by ward. Based on typical South African public hospital guidelines, visiting hours are often :

General visiting hours:

• Weekdays: 15:00 – 16:00 and 19:00 – 20:00
• Saturdays: 15:00 – 16:00 and 19:00 – 20:00
• Sundays and Public Holidays: 11:00 – 12:00, 15:00 – 16:00, and 19:00 – 20:00 

Special ward rules:

• ICU / High Care: Usually restricted to 15-minute visits, immediate family only, at set times .
• Maternity / Post Natal: May have additional visiting times (e.g., 09:00 – 10:00 for fathers and siblings) .
• Psychiatric and TB sections: Usually follow normal visiting hours .

General rules:

• Strictly two visitors per bedside at any time 
• Children under 6 years are often not allowed for visiting purposes 
• No smoking within hospital premises 

To confirm exact visiting hours for University of Pretoria Medical Centre , please call Supervising: City of Tshwane Health +27 12 358 8306 before your visit.

56. Can someone visit me at University of Pretoria Medical Centre?

Answer:

Yes, patients admitted to University of Pretoria Medical Centre can receive visitors, subject to the facility’s visiting policy. Visiting is important for patient morale and recovery, but rules are in place to ensure a peaceful healing environment .

Typical visiting guidelines:

• Visiting hours: As per facility policy – see Question 55 for general times.
• Visitor limits: Usually two visitors per bedside at any time .
• Children: Often restricted (especially under 6 years) except in maternity units for siblings .
• Duration: Visits may be timed (e.g., 15-minute sessions) to allow multiple visitors .

Wards with special rules:

• ICU / High Care: Limited to immediate family, short visits.
• Maternity: Fathers, siblings, and grandparents are typically allowed .
• Psychiatric and TB sections: Usually follow normal visiting hours .

For specific visiting rules at University of Pretoria Medical Centre , contact Supervising: City of Tshwane Health +27 12 358 8306 .

57. What are the rules for visitors at University of Pretoria Medical Centre?

Answer:

To ensure a safe and healing environment, University of Pretoria Medical Centre will have visitor rules. Common rules at South African public hospitals include :

Do’s:

• Follow visiting hours strictly
• Limit visitors to two per bedside
• Keep noise to a minimum
• Leave the ward promptly when visiting time ends
• Wash or sanitise hands before and after visiting

Don’ts:

• No smoking anywhere inside the facility (designated smoking areas outside only) 
• No firearms or weapons allowed (declare at security) 
• No hawking or selling on facility premises 
• No children under 6 years (except in special circumstances) 
• No large amounts of cash or valuables 

Visiting times:
Visiting hours are typically:

• Weekdays: 15:00–16:00 and 19:00–20:00
• Sundays/Public Holidays: 11:00–12:00, 15:00–16:00, 19:00–20:00 

For the exact visitor policy at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

58. Is University of Pretoria Medical Centre wheelchair accessible?

Answer:

Accessibility varies by facility. University of Pretoria Medical Centre is a  facility and may offer the following accessibility features :

Accessibility features commonly found:

• Ramps at entrances for wheelchair users
• Wheelchairs available at reception for patient transport within the facility 
• Priority queues for elderly and disabled patients
• Wide doorways and corridors (newer facilities)
• Accessible toilets (select facilities)

Newer facilities (built or upgraded recently) are designed to be fully accessible . Older facilities may have limited accessibility.

If you require assistance:

• Ask for a porter upon arrival – they can provide a wheelchair and help transport you .
• Call ahead to confirm accessibility for your specific needs.

For accessibility information specific to University of Pretoria Medical Centre , contact Supervising: City of Tshwane Health +27 12 358 8306 .

59. Is there parking available at University of Pretoria Medical Centre?

Answer:

Parking availability varies by facility location .

General parking information:

• Hospitals: Most hospitals have on-site parking for patients and visitors, often with designated parking for disabled persons. Larger hospitals may have parking attendants or security.
• CHCs and Clinics: Parking is usually available, but space may be limited, especially in urban areas.
• CBD or Town locations: Facilities in town centres may have limited parking; you may need to use street parking or nearby public parking.

Security:

• It is advisable not to leave valuables in your vehicle.
• Report any security concerns to facility staff or security personnel .

For specific parking information at University of Pretoria Medical Centre , contact Supervising: City of Tshwane Health +27 12 358 8306 .

60. Is University of Pretoria Medical Centre safe and secure?

Answer:

Patient and visitor safety is a priority at public healthcare facilities. University of Pretoria Medical Centre will have security measures in place :

Common security features:

• Security personnel at entrances and throughout the facility
• CCTV surveillance in public areas
• Controlled access to wards
• Gun-free zone – firearms are not permitted and must be declared at security 
• No smoking policy inside buildings 

Tips for your safety:

• Do not bring large amounts of cash or valuables .
• Keep your belongings with you at all times.
• Report any suspicious activity to security or staff.
• Follow all facility rules and instructions from staff.

If you have any safety concerns during your visit, speak to a staff member or security personnel immediately.

For more information about security at University of Pretoria Medical Centre , contact Supervising: City of Tshwane Health +27 12 358 8306 .

61. Does University of Pretoria Medical Centre have a children’s ward or paediatric unit?

Answer:

Paediatric services for children are available at various levels of public healthcare facilities. University of Pretoria Medical Centre is a  facility :

• Hospitals: District, regional, and tertiary hospitals have dedicated paediatric wards for children requiring admission. Larger hospitals may have paediatric intensive care units (PICU) .
• CHCs: Some larger CHCs may have paediatric observation beds for short stays, but not full paediatric wards.
• Clinics and Satellite Clinics: Do not have children’s wards – they provide outpatient care only.

Paediatric services may include:

Full service details can be found here:

If your child needs admission, the facility will provide appropriate care or arrange transfer to a facility with paediatric beds. For more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

62. Does University of Pretoria Medical Centre offer immunisations for children?

Answer:

Yes, childhood immunisations are a core service at virtually all public healthcare facilities in South Africa. University of Pretoria Medical Centre offers immunisations as part of the Expanded Programme on Immunisation (EPI).

The EPI schedule includes vaccines at:

• Birth: BCG (TB), OPV (polio)
• 6 weeks: OPV, RV (rotavirus), DTaP-IPV-Hib-HBV (6-in-1), PCV (pneumococcal)
• 10 weeks: DTaP-IPV-Hib-HBV, PCV
• 14 weeks: OPV, RV, DTaP-IPV-Hib-HBV, PCV
• 9 months: Measles, PCV booster
• 12 months: Measles booster
• 18 months: DTaP-IPV-Hib-HBV booster
• 6 years: Td (tetanus-diphtheria)
• 12 years: Td booster

Core services at this facility include:

Additional child health services may include:

Immunisations are free at public facilities. Bring your child’s Road-to-Health card (clinic card) to each visit. Contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 for clinic days.

63. Does University of Pretoria Medical Centre offer newborn care services?

Answer:

Newborn care services are available at facilities with maternity units. University of Pretoria Medical Centre may offer:

• Immediate newborn care – drying, warming, breastfeeding initiation
• Newborn resuscitation – if baby needs help breathing
• Neonatal care – for low-risk newborns
• Phototherapy – for jaundiced babies (at hospitals)
• Kangaroo Mother Care (KMC) – for low birth weight or premature babies
• Breastfeeding support and counselling
• Newborn immunisations (BCG and OPV at birth)
• Newborn screening – for certain conditions (at larger hospitals)

Core services at this facility include:

For sick or premature newborns:

• Level 1-2 facilities: May provide basic neonatal care or stabilisation before transfer
• Level 3 hospitals: Have neonatal intensive care units (NICU) for high-risk babies

For specific newborn services, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

64. Does University of Pretoria Medical Centre offer surgical services?

Answer:

Surgical services are available at hospitals, not at clinics or CHCs. University of Pretoria Medical Centre is a  facility :

• District Hospitals: Offer general surgery (e.g., hernia repairs, appendectomies, C-sections), basic orthopaedic surgery, and emergency surgery .
• Regional Hospitals: Offer more specialised surgery including orthopaedics, urology, ENT, ophthalmology, and gynaecological surgery .
• Tertiary/Central Hospitals: Offer advanced surgery including cardiothoracic, neurosurgery, complex oncology surgery, and transplants .

Surgical services at this facility may include:

Full surgical service details can be found here:

Surgical services require a referral from a clinic or CHC . For more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

65. Does University of Pretoria Medical Centre have an Intensive Care Unit (ICU)?

Answer:

Intensive Care Units (ICU) are specialised units for critically ill patients requiring close monitoring and life support. University of Pretoria Medical Centre is a  facility :

• District Hospitals: May have High Care Units (HCU) for intermediate care, but generally do not have full ICUs .
• Regional Hospitals: Have ICUs (level 2) with ventilation and multi-organ support .
• Tertiary/Central Hospitals: Have specialised ICUs for cardiothoracic, neurosurgical, trauma, and neonatal patients .

Core services at this facility include:

If you need ICU care, you will be admitted directly or transferred to the appropriate facility. For more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

66. Does University of Pretoria Medical Centre have maternity waiting homes?

Answer:

Maternity waiting homes (MWH) are facilities near hospitals where pregnant women can stay in the final weeks of pregnancy to ensure they are close to skilled care during childbirth. These are typically found in rural areas where travel distances are long.

University of Pretoria Medical Centre may have a maternity waiting home if:

• It is a hospital serving a large rural catchment area
• Transport to the facility is difficult or unreliable

Core services at this facility include:

To find out if a maternity waiting home is available:

1. Contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306
2. Ask your midwife or clinic nurse during antenatal visits

Maternity waiting homes are usually free or low-cost and provide basic accommodation. Women are advised to bring their own food, bedding, and toiletries.

67. Does University of Pretoria Medical Centre offer circumcision services?

Answer:

Circumcision services may be offered at certain public healthcare facilities :

• Medical circumcision: For medical reasons (e.g., phimosis, recurrent infections) – available at hospitals and some CHCs with surgical facilities.
• Voluntary Medical Male Circumcision (VMMC): For HIV prevention – offered at selected facilities as part of national HIV prevention programmes. These are often free and may be offered during campaigns .

Core services at this facility include:

Circumcision services may be listed under:

For traditional circumcision, please consult community elders – this is not offered at public health facilities.

To find out if circumcision services are available at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

68. Does University of Pretoria Medical Centre offer nutrition services?

Answer:

Nutrition services are an important part of comprehensive healthcare in South Africa. University of Pretoria Medical Centre may offer:

• Nutritional screening – measuring weight, height, MUAC (Mid-Upper Arm Circumference) for children and adults
• Vitamin A supplementation – for children under 5
• Therapeutic feeding – for malnourished children (Ready-to-Use Therapeutic Food – RUTF)
• Nutritional supplements – for pregnant women, TB/HIV patients, and malnourished individuals
• Dietary counselling – for chronic diseases (diabetes, hypertension, HIV)
• Breastfeeding support and education

Core services at this facility include:

Additional nutrition services may include:

For specific nutrition programmes at this facility, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

69. Does University of Pretoria Medical Centre offer social work services?

Answer:

Social work services are available at many public healthcare facilities to support patients and families. University of Pretoria Medical Centre may offer:

• Counselling – for patients and families dealing with illness, trauma, or loss
• Discharge planning – arranging support and care after hospital discharge
• Grant applications – assisting with applications for disability, child support, and other social grants
• Adoption and foster care services – at larger hospitals
• Referrals – to community resources, support groups, and social services
• Victim support – for survivors of violence, abuse, or trauma

Core services at this facility include:

Social work services are confidential and free. To speak with a social worker at University of Pretoria Medical Centre , ask a nurse for a referral or call Supervising: City of Tshwane Health +27 12 358 8306 .

70. Does University of Pretoria Medical Centre offer support groups?

Answer:

Support groups bring together patients and families facing similar health challenges. University of Pretoria Medical Centre may facilitate or host:

• HIV support groups – for people living with HIV, often linked to ART clinics
• TB support groups – for patients on TB treatment
• Chronic disease support groups – for diabetes, hypertension, asthma, etc.
• Maternal and child health groups – for new mothers, breastfeeding support
• Mental health support groups – for depression, anxiety, bipolar disorder
• Bereavement support – for families who have lost loved ones

Core services at this facility include:

Support group information may be found in:

To find out about support groups at this facility, ask a nurse or social worker, or call Supervising: City of Tshwane Health +27 12 358 8306 .

71. Does University of Pretoria Medical Centre have after-hours services?

Answer:

After-hours services are available at certain types of facilities :

• Hospitals: Emergency and casualty units are open 24/7. Inpatient care continues 24 hours. Outpatient departments are typically closed after hours.
• CHCs: Many CHCs offer 24-hour maternity and emergency services. Some may have after-hours clinics for urgent primary care.
• Clinics and Satellite Clinics: Generally closed after hours. Patients are directed to the nearest hospital or CHC for after-hours emergencies.

Operating hours for this facility:

For after-hours emergencies:

• Call 10177 or 112 for an ambulance
• Go to the nearest hospital with a 24-hour casualty unit

For more information about after-hours services at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

72. What should I do if I need care after hours at University of Pretoria Medical Centre?

Answer:

If you need medical care after regular hours and University of Pretoria Medical Centre is closed, follow these steps:

1. For life-threatening emergencies:

• Call an ambulance immediately: 10177 (landline) or 112 (cellphone)
• Go to the nearest hospital with a 24-hour casualty unit

2. For urgent but non-life-threatening conditions:

• Go to the nearest CHC with 24-hour services (if available)
• Go to the nearest hospital emergency unit

3. For non-urgent conditions:

• Wait until the facility reopens
• Visit a clinic the next working day

Operating hours for this facility:

Facility contact: Supervising: City of Tshwane Health +27 12 358 8306 (for general inquiries, not emergencies)

Remember: Emergency services at public hospitals are available 24/7. Save emergency numbers in your phone: 10177 and 112.

73. Does University of Pretoria Medical Centre offer weekend services?

Answer:

Weekend service availability depends on the facility type :

• Hospitals: Emergency/casualty units, inpatient wards, and operating theatres are open 24/7, including weekends. Outpatient departments are typically closed on weekends.
• CHCs: Many CHCs offer limited weekend services, often Saturday mornings only (e.g., 8am–12pm). Some may have 24-hour emergency and maternity services every day.
• Clinics and Satellite Clinics: Usually closed on weekends. Some larger clinics may offer Saturday morning services.

Operating hours for this facility:

Core services that may be available on weekends:

For specific weekend service availability at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

74. Does University of Pretoria Medical Centre offer chronic disease clubs?

Answer:

Chronic disease clubs (also called adherence clubs or support clubs) are a patient-centred approach to managing chronic conditions. University of Pretoria Medical Centre may offer clubs for:

• HIV (ART clubs) – stable patients collect medication and receive support in group settings
• TB clubs – support for patients on TB treatment
• Diabetes clubs – education, support, and medication collection
• Hypertension clubs – blood pressure monitoring and support
• Mixed chronic disease clubs – for patients with multiple conditions

Benefits of chronic clubs:

• Reduced waiting times
• Peer support
• Quicker medication collection
• Regular health monitoring

Core services at this facility include:

To join a chronic disease club, ask your nurse or counsellor at University of Pretoria Medical Centre , or call Supervising: City of Tshwane Health +27 12 358 8306 for more information.

75. Does University of Pretoria Medical Centre have a palliative care unit?

Answer:

Palliative care focuses on improving quality of life for patients with life-limiting illnesses and supporting their families. University of Pretoria Medical Centre may offer:

• Palliative care services – pain and symptom management, psychological support, spiritual care
• Hospice care – sometimes integrated with facility services
• Terminal care – for patients in the final stages of illness
• Bereavement support – for families after a loss

Palliative care is typically available at:

• Tertiary and regional hospitals – may have dedicated palliative care units
• District hospitals and CHCs – may offer palliative care as part of general services, often in collaboration with community hospices
• Clinics – may link patients with community palliative care providers

Core services at this facility include:

For palliative care services at University of Pretoria Medical Centre , ask a doctor or social worker, or call Supervising: City of Tshwane Health +27 12 358 8306 .

76. Does University of Pretoria Medical Centre offer rehabilitation services?

Answer:

Rehabilitation services help patients recover function after illness, injury, or surgery. University of Pretoria Medical Centre may offer:

• Physiotherapy – for mobility, strength, and pain relief
• Occupational therapy – for daily living skills, hand therapy, splinting
• Speech therapy – for communication and swallowing difficulties (at larger facilities)
• Audiology – for hearing testing and hearing aids (at larger facilities)
• Orthotics and prosthetics – for braces and artificial limbs (at specialised facilities)
• Neuro-rehabilitation – for stroke and brain injury recovery (at regional/tertiary hospitals)

Core services at this facility include:

Rehabilitation services may also be listed in:

Full service details can be found here:

Rehabilitation services typically require a referral from a doctor. For more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

77. Does University of Pretoria Medical Centre offer home-based care services?

Answer:

Home-based care (HBC) provides healthcare services to patients in their own homes, often for chronic illnesses, disabilities, or palliative care. University of Pretoria Medical Centre may offer:

• Linkages to community home-based care organisations
• Training and support for family caregivers
• Home visits by nurses or community health workers (in some areas)
• Chronic medication delivery through programmes like CCMDD
• Referrals to home-based care providers

Home-based care services are typically coordinated through:

• Clinics and CHCs
• Community health worker programmes
• NGOs and faith-based organisations

Core services at this facility include:

For home-based care referrals or information, ask a nurse or social worker at University of Pretoria Medical Centre , or call Supervising: City of Tshwane Health +27 12 358 8306 .

78. Does University of Pretoria Medical Centre offer school health services?

Answer:

School health services are provided by public healthcare facilities to promote the health and well-being of school-going children. University of Pretoria Medical Centre may be involved in:

• Health screenings – vision, hearing, dental, and general health checks
• Immunisations – booster doses (e.g., Td at 6 and 12 years)
• Deworming campaigns
• Health education – sexual health, hygiene, nutrition, substance abuse prevention
• Referrals – for identified health problems

School health teams typically operate from:

• Clinics and CHCs
• Dedicated school health nurses based at facilities

Core services at this facility include:

If you have concerns about your child’s health at school, speak to the school principal or contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

79. Does University of Pretoria Medical Centre offer workplace health programmes?

Answer:

Workplace health programmes promote employee health and well-being through health screening, education, and prevention services. University of Pretoria Medical Centre may offer:

• Health screenings – blood pressure, glucose, HIV testing for companies
• Health education talks – on-site at workplaces
• Vaccination drives – flu vaccines, COVID-19 vaccines
• Employee wellness days – in partnership with companies

These services are typically offered through:

• District health services
• Outreach programmes from clinics and CHCs

Core services at this facility include:

Employers interested in workplace health programmes can contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 to inquire about availability.

80. Does University of Pretoria Medical Centre offer services for the elderly?

Answer:

Elderly patients have specific healthcare needs, and University of Pretoria Medical Centre may offer:

• Chronic disease management – hypertension, diabetes, arthritis, heart disease
• Medication management – for multiple chronic conditions
• Geriatric assessments – comprehensive health evaluations (at larger facilities)
• Mobility aids – crutches, walking frames, wheelchairs (limited availability)
• Falls prevention advice
• Nutritional support
• Referrals – to specialised geriatric services, social workers, and old age homes
• Priority queues – for elderly patients (at many facilities)

Core services at this facility include:

Additional support for elderly patients may include:

For elderly care services at University of Pretoria Medical Centre , ask a nurse or social worker, or call Supervising: City of Tshwane Health +27 12 358 8306 .

81. Does University of Pretoria Medical Centre have a pharmacy where I can get my medication?

Answer:

Yes, medication services are available at University of Pretoria Medical Centre . As a  facility, the pharmacy services include:

• Chronic medication dispensing for conditions like HIV (ART), TB, diabetes, hypertension, asthma, and mental health conditions
• Acute medication supply for short-term illnesses (antibiotics, pain relief)
• Family planning supplies – contraceptive pills, injectables, condoms
• Vaccine storage and administration
• Medication counselling – how and when to take your medicine

Pharmacy services are included in:

Full details of all services available:

Operating hours for the pharmacy/dispensary:

Contact: Supervising: City of Tshwane Health +27 12 358 8306

For chronic medication, ask about the CCMDD programme – you may be able to collect pre-packed medication from a pick-up point closer to your home or work.

82. Can I collect my chronic medication at University of Pretoria Medical Centre?

Answer:

Yes, you can collect chronic medication at University of Pretoria Medical Centre . The facility provides:

• Chronic medication dispensing for stable patients on long-term treatment
• Repeat prescriptions – for ongoing management
• CCMDD (Central Chronic Medicine Dispensing and Distribution) – if you qualify, you may receive pre-packed medication for 2–3 months at a time

Chronic diseases managed at this facility include:

What to bring when collecting medication:

• Your clinic card / hospital card (Medical Centre card)
• Your South African ID (South Africa ID or smart ID card)
• Any required forms or prescriptions

Operating hours: 

Contact for medication inquiries: Supervising: City of Tshwane Health +27 12 358 8306

Please note: For your first collection after a new prescription, you may need to see a nurse or doctor.

83. Does University of Pretoria Medical Centre offer the CCMDD programme for chronic medication?

Answer:

The CCMDD (Central Chronic Medicine Dispensing and Distribution) programme allows stable chronic patients to collect pre-packed medication from external pick-up points, reducing waiting times at facilities.

University of Pretoria Medical Centre may participate in CCMDD if it is a designated facility for chronic care. To find out:

• Ask at the chronic medication dispensing area during your next visit
• Enquire about external pick-up points near your home or work (e.g., private pharmacies, community centres)
• Call Supervising: City of Tshwane Health +27 12 358 8306 to check eligibility

Core services at this facility include:

CCMDD benefits:

• Collect 2–3 months’ medication at a time
• Shorter queues
• More convenient locations

For more information about CCMDD at University of Pretoria Medical Centre , speak to a nurse or call Supervising: City of Tshwane Health +27 12 358 8306 .

84. What should I do if I lose my medication or run out before my appointment at University of Pretoria Medical Centre?

Answer:

If you lose your medication or run out before your scheduled appointment at University of Pretoria Medical Centre , take these steps:

1. Contact the facility immediately: Call Supervising: City of Tshwane Health +27 12 358 8306 and explain your situation.

2. Bring your clinic card / hospital card: Your Medical Centre card contains your treatment history.

3. Bring your ID: South African ID or smart ID card (South Africa).

4. Visit the facility as soon as possible: Explain to the nurse or doctor that you need an emergency supply. They will assess your situation and may provide a short-term supply to last until your next appointment.

Important: Do not stop taking chronic medication (ART, TB treatment, diabetes medication, etc.) as this can be dangerous. If you cannot reach the facility, go to the nearest hospital or CHC for assistance.

Operating hours: 

Location: University of Pretoria Road , Pretoria , Pretoria , City of Tshwane Metropolitan Municipality , Gauteng

85. Does University of Pretoria Medical Centre have a laboratory for blood tests?

Answer:

Laboratory services are available at University of Pretoria Medical Centre depending on its level of care:

• Hospitals (): Usually have on-site laboratories offering a wide range of tests including haematology (blood counts), clinical chemistry (kidney/liver function), microbiology, and blood transfusion services.
• CHCs: May have basic laboratory services or point-of-care testing, with more complex samples sent to hospital labs.
• Clinics: Typically have point-of-care testing (HIV rapid tests, glucose, urine dipsticks) and collect samples to send to hospital labs.

Core services at this facility include:

Laboratory services may include:

• Blood tests – HIV, TB, diabetes, cholesterol, full blood count
• Urine tests
• Sputum tests (for TB)
• STI testing
• COVID-19 testing

For specific laboratory services, call Supervising: City of Tshwane Health +27 12 358 8306 .

86. Does University of Pretoria Medical Centre offer ultrasound services?

Answer:

Ultrasound imaging is available at certain levels of public healthcare facilities:

• Hospitals: Most district, regional, and tertiary hospitals offer ultrasound services for:
  • Obstetric ultrasound – monitoring pregnancy, dating scans, checking baby’s health
  • Abdominal ultrasound – for liver, kidney, gallbladder, and other organs
  • Emergency ultrasound – in trauma and acute care settings
• CHCs: Some CHCs have ultrasound, particularly for antenatal care, though often with limited hours.
• Clinics: Generally do not have ultrasound facilities.

University of Pretoria Medical Centre is a  facility. Ultrasound services would be listed under:

Full service details:

To book an ultrasound or for more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 . A doctor’s referral is usually required.

87. Does University of Pretoria Medical Centre offer ECG (electrocardiogram) services?

Answer:

ECG (electrocardiogram) services are available at facilities that manage heart conditions:

• Hospitals: Most district, regional, and tertiary hospitals offer ECG for:
  • Diagnosing heart problems – chest pain, palpitations, shortness of breath
  • Monitoring known heart conditions
  • Pre-operative assessment
• CHCs: Some larger CHCs may have ECG, particularly if doctors are on site.
• Clinics: Generally do not have ECG facilities.

University of Pretoria Medical Centre is a  facility. ECG services would be listed under:

Full service details:

For more information about ECG availability at this facility, call Supervising: City of Tshwane Health +27 12 358 8306 . A doctor’s referral is usually required.

88. Does University of Pretoria Medical Centre offer COVID-19 testing?

Answer:

COVID-19 testing availability has evolved since the pandemic. University of Pretoria Medical Centre may offer:

• Rapid antigen testing – quick results (15–20 minutes)
• PCR testing – more accurate, results take 24–48 hours (sent to laboratory)

Testing is typically available for:

• People with COVID-19 symptoms (fever, cough, sore throat, loss of taste/smell)
• Close contacts of confirmed cases
• Pre-surgical screening (at hospitals)
• Travel requirements (check destination rules)

Core services at this facility include:

Operating hours for testing: 

To confirm COVID-19 testing availability and requirements at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

*For the latest COVID-19 information, visit the National Institute for Communicable Diseases (NICD) website or call the COVID-19 hotline.*

89. Does University of Pretoria Medical Centre offer COVID-19 vaccinations?

Answer:

COVID-19 vaccination is available at many public healthcare facilities across South Africa. University of Pretoria Medical Centre may offer:

• COVID-19 vaccines – various brands as supplied by the Department of Health
• Booster doses – as per current guidelines
• Vaccination for specific groups – adults, children (as approved), pregnant women

Core services at this facility include:

What to bring for vaccination:

• Your South African ID or smart ID card
• Your clinic card / hospital card (if you have one)
• Your COVID-19 vaccination card (for booster doses)

Operating hours: 

To confirm COVID-19 vaccine availability at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

Vaccination is free at all public health facilities. No appointment is usually needed, but calling ahead can save time.

90. Does University of Pretoria Medical Centre offer travel vaccines?

Answer:

Travel vaccines are not typically available at routine public healthcare facilities. They are usually offered at:

• Specialised travel health clinics
• Private travel clinics
• Some public facilities in major cities or near ports of entry

University of Pretoria Medical Centre is a  facility located at University of Pretoria Road , Pretoria , Pretoria , City of Tshwane Metropolitan Municipality , Gauteng .

Travel vaccines that may be needed for South Africa or travel abroad include:

• Yellow fever (required for entry to some countries)
• Hepatitis A and B
• Typhoid
• Rabies
• Cholera

Core services at this facility include:

For travel vaccines, call Supervising: City of Tshwane Health +27 12 358 8306 to ask:

1. If they offer travel vaccines
2. If not, where the nearest travel clinic is located
3. What vaccines you need for your destination

Travel vaccines should be given at least 4–6 weeks before departure.

91. Does University of Pretoria Medical Centre offer yellow fever vaccinations?

Answer:

Yellow fever vaccination is a specialised service required for travel to certain countries in Africa and South America. It is only available at designated yellow fever vaccination centres accredited by the Department of Health.

University of Pretoria Medical Centre is unlikely to offer yellow fever vaccination unless it is a designated centre. These centres are typically:

• Major hospitals in large cities
• Specialised travel clinics
• Port health facilities

Core services at this facility include:

To find out:

1. Call Supervising: City of Tshwane Health +27 12 358 8306 and ask if they are an accredited yellow fever vaccination centre.
2. If not, ask for a referral to the nearest centre.
3. Visit the National Institute for Communicable Diseases (NICD) website for a list of accredited centres.

Yellow fever vaccination must be recorded in an International Certificate of Vaccination or Prophylaxis (Yellow Card) for entry to some countries.

92. Does University of Pretoria Medical Centre offer travel health advice?

Answer:

Travel health advice helps you prepare for international travel and stay healthy while abroad. University of Pretoria Medical Centre may offer:

• General travel health advice – food and water safety, insect bite prevention, altitude sickness, etc.
• Destination-specific advice – risks and recommendations for your destination
• Vaccination advice – which vaccines you need
• Malaria prophylaxis – medication to prevent malaria (for travel to malaria areas)

Core services at this facility include:

For travel health advice at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 and ask to speak to a nurse or doctor. Alternatively, visit the facility during operating hours: 

Address: University of Pretoria Road , Pretoria , Pretoria , City of Tshwane Metropolitan Municipality , Gauteng

Travel health advice should be sought at least 4–6 weeks before departure.

93. Does University of Pretoria Medical Centre offer malaria testing?

Answer:

Malaria testing is available at public healthcare facilities in malaria-risk areas of South Africa (parts of Limpopo, Mpumalanga, and KwaZulu-Natal). University of Pretoria Medical Centre is located in Gauteng .

If this facility is in a malaria area, it may offer:

• Rapid malaria tests (finger prick) – results in 15–20 minutes
• Malaria microscopy – blood smear examination
• Malaria treatment – if you test positive

Core services at this facility include:

Symptoms of malaria:

• Fever
• Headache
• Chills
• Muscle pain
• Nausea

If you have been in a malaria area and develop symptoms, seek testing immediately. Malaria can be fatal if not treated promptly.

For malaria testing at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

94. Does University of Pretoria Medical Centre offer rabies vaccination or treatment?

Answer:

Rabies is a serious viral disease transmitted through animal bites (especially dogs). University of Pretoria Medical Centre may offer:

• Post-exposure prophylaxis (PEP) – for people bitten by a potentially rabid animal:
  • Rabies vaccine – given on days 0, 3, 7, and 14
  • Rabies immunoglobulin – for severe bites (usually at hospitals)
• Pre-exposure vaccination – for people at high risk (veterinarians, animal handlers, long-term travellers to high-risk areas)

Core services at this facility include:

If you are bitten by an animal:

1. Wash the wound thoroughly with soap and water for 15 minutes.
2. Go to University of Pretoria Medical Centre or the nearest hospital immediately.
3. Call Supervising: City of Tshwane Health +27 12 358 8306 to confirm rabies vaccine availability.

For rabies vaccination inquiries, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

95. What is the difference between University of Pretoria Medical Centre and a private hospital in Pretoria?

Answer:

University of Pretoria Medical Centre is a  public healthcare facility owned by MoH . Private hospitals in Pretoria differ in several ways:

Description of this facility:

Full service details:

For more information about University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

96. Is University of Pretoria Medical Centre better than Pretoria’s other clinic?

Answer:

Comparing healthcare facilities depends on your individual needs. University of Pretoria Medical Centre is a  facility with the following characteristics:

Strengths of University of Pretoria Medical Centre:

• Located at University of Pretoria Road , Pretoria , Pretoria
•  beds (if applicable)
•  operating hours

This facility may be better if you need:

•  level care
• Specific services listed in 
• Proximity to Pretoria

Other facilities in Pretoria may be better if:

• They offer different levels of care
• They have shorter waiting times
• They are closer to your home

For help choosing the right facility, call Supervising: City of Tshwane Health +27 12 358 8306 and ask about the best option for your specific healthcare needs.

97. How do I get a referral to University of Pretoria Medical Centre?

Answer:

For many services at University of Pretoria Medical Centre , especially hospital-level care, you will need a referral from a primary healthcare facility (clinic or CHC).

How to get a referral:

1. Visit your local clinic first:

• Go to your nearest clinic during operating hours
• Explain your health problem
• The nurse or doctor will assess you

2. If you need higher-level care:

• The clinic will write a referral letter
• The letter will explain your condition and why you need to go to University of Pretoria Medical Centre

3. Take your referral to University of Pretoria Medical Centre:

• Bring your ID (South Africa ID or smart ID card)
• Bring your clinic card
• Bring the referral letter
• Go to the outpatient department or admissions area

Core services at this facility include:

For more information about referrals, call Supervising: City of Tshwane Health +27 12 358 8306 .

98. What is the of University of Pretoria Medical Centre?

Answer:

University of Pretoria Medical Centre is classified as a  facility. In the South African public healthcare system, this means:

Services at this level typically include:

Full service details:

If you need care beyond this level:

• The facility will refer you to a higher-level facility (e.g., from clinic to district hospital, or district to regional hospital)
• For emergencies, you may be transferred by ambulance

For more information about what  means for your care, ask at University of Pretoria Medical Centre or call Supervising: City of Tshwane Health +27 12 358 8306 .

99. How many beds does University of Pretoria Medical Centre have?

Answer:

University of Pretoria Medical Centre has  beds. The number of beds indicates the facility’s capacity to admit and care for inpatients.

Bed distribution typically includes:

• General medical wards
• General surgical wards
• Paediatric wards
• Maternity wards
• High Care / ICU beds (depending on facility level)

Core services at this facility include:

Full service details:

Bed availability changes daily based on admissions and discharges. If you need admission, the facility will assess you and admit you if clinically necessary. For more information, contact University of Pretoria Medical Centre on Supervising: City of Tshwane Health +27 12 358 8306 .

100. Who owns and manages University of Pretoria Medical Centre?

Answer:

University of Pretoria Medical Centre is owned by MoH . This means it is part of the South African public healthcare system, funded by government and managed by the Gauteng health department.

Management structure:

• Provincial Department of Health: Sets policies and provides funding
• District Health Office: Oversees facilities in the City of Tshwane Metropolitan Municipality area
• Facility management: The hospital CEO or clinic manager runs day-to-day operations

Governance:

• Hospital boards or clinic committees – community members who provide oversight and advice
• Department of Health regulations – all services follow national guidelines

Core services provided:

Location: University of Pretoria Road , Pretoria , Pretoria , City of Tshwane Metropolitan Municipality , Gauteng , South Africa

For management or governance inquiries, call Supervising: City of Tshwane Health +27 12 358 8306 .

101. Does University of Pretoria Medical Centre offer antenatal classes for expectant mothers?

Answer:

Antenatal classes (also called parentcraft classes) prepare expectant parents for pregnancy, childbirth, and newborn care. University of Pretoria Medical Centre may offer these classes depending on available staff and resources.

What antenatal classes typically cover:

• Signs of labour and when to go to the facility
• Pain relief options during labour
• Breathing and relaxation techniques
• Breastfeeding basics
• Newborn care (bathing, cord care, nappy changing)
• Postnatal recovery
• Family planning after birth

Core services at this facility include:

Maternity services may also be listed in:

To find out about antenatal classes:

1. Ask your midwife or nurse during an antenatal visit
2. Call Supervising: City of Tshwane Health +27 12 358 8306 and ask about parentcraft classes
3. Visit University of Pretoria Road , Pretoria , Pretoria during operating hours: 

Classes are usually free and held in groups. Partners and support persons are often welcome.

102. Does University of Pretoria Medical Centre offer ultrasound scans during pregnancy?

Answer:

Ultrasound scans during pregnancy are an important part of antenatal care. University of Pretoria Medical Centre offers ultrasound depending on its level:

• Hospitals: Most hospitals offer obstetric ultrasound for:
  • Dating scans (first trimester) – confirming due date
  • Anomaly scans (18–22 weeks) – checking baby’s development
  • Growth scans (third trimester) – monitoring baby’s size
• CHCs: Some CHCs have ultrasound, particularly for basic antenatal monitoring.
• Clinics: Generally do not have ultrasound; women are referred to hospitals for scans.

Core services at this facility include:

Full service details:

How to get an ultrasound:

• Your midwife or doctor will refer you if clinically indicated
• Routine scans are usually done at specific times in pregnancy
• For more information, call Supervising: City of Tshwane Health +27 12 358 8306

Location: University of Pretoria Road , Pretoria , Pretoria , City of Tshwane Metropolitan Municipality , Gauteng

103. Does University of Pretoria Medical Centre offer HIV testing for pregnant women?

Answer:

Yes, HIV testing is a routine part of antenatal care at all public healthcare facilities in South Africa. University of Pretoria Medical Centre offers:

• Routine HIV testing – offered to all pregnant women at their first antenatal visit
• Opt-out testing – you will be tested unless you specifically decline (this is national policy to prevent mother-to-child transmission)
• Repeat testing – offered later in pregnancy for women who initially test negative
• Partner testing – encouraged, with services available for partners

Core services at this facility include:

Why HIV testing in pregnancy is important:

• If you are HIV-positive, treatment (ART) can reduce the risk of passing HIV to your baby to less than 1%
• Early treatment protects your own health
• Your baby may need preventative medication after birth

Contact: Supervising: City of Tshwane Health +27 12 358 8306 for more information.

Testing is free, confidential, and results are usually available within 20 minutes.

104. Does University of Pretoria Medical Centre offer Prevention of Mother-to-Child Transmission (PMTCT) services?

Answer:

Yes, Prevention of Mother-to-Child Transmission (PMTCT) services are available at University of Pretoria Medical Centre as part of comprehensive maternal and child health care.

PMTCT services include:

During pregnancy:

• HIV testing and counselling
• ART (antiretroviral therapy) for HIV-positive mothers
• Monitoring viral load

During labour and delivery:

• Appropriate care to reduce transmission risk
• Intravenous ART during labour (if indicated)

After birth:

• Baby receives preventative medication (Nevirapine syrup) for several weeks
• HIV testing for baby at 6 weeks and 18 months
• Support for feeding choices (exclusive breastfeeding or formula feeding)
• Ongoing care for mother and baby

Core services at this facility include:

Additional PMTCT support may include:

For PMTCT services, speak to your midwife or call Supervising: City of Tshwane Health +27 12 358 8306 .

105. Does University of Pretoria Medical Centre offer formula milk for HIV-exposed babies?

Answer:

Feeding choices for HIV-exposed babies follow national guidelines. University of Pretoria Medical Centre provides support based on current Department of Health policies:

Current recommendations:

• Exclusive breastfeeding for the first 6 months is recommended for most HIV-exposed infants, as long as the mother is on ART and has viral suppression
• Formula feeding is only recommended when specific conditions are met (safe water, ability to prepare formula hygienically, affordability)

What the facility provides:

• Breastfeeding support and counselling – to help mothers breastfeed safely
• Formula feeding support – if clinically indicated, you will receive guidance on safe preparation
• Formula milk supply – in limited circumstances, the facility may provide formula for a specific period (this varies by province and facility)

Core services at this facility include:

For feeding support, speak to your midwife or call Supervising: City of Tshwane Health +27 12 358 8306 . The best choice for your baby depends on your individual circumstances.

106. Does University of Pretoria Medical Centre offer well-baby clinics?

Answer:

Yes, well-baby clinics (also called child health clinics or under-5 clinics) are a core service at University of Pretoria Medical Centre . These clinics monitor healthy growth and development in young children.

Services at well-baby clinics include:

• Immunisations – according to the EPI schedule (at birth, 6 weeks, 10 weeks, 14 weeks, 9 months, 12 months, 18 months)
• Growth monitoring – weight, height, head circumference plotted on Road-to-Health card
• Vitamin A supplementation – at 6 months, 12 months, and every 6 months until 5 years
• Deworming – from 12 months, every 6 months
• Developmental screening – checking milestones
• Nutrition advice – breastfeeding support, introduction of solids
• Health education – for parents and caregivers

Core services at this facility include:

Additional child health services:

Well-baby clinic days: Usually specific weekdays. Call Supervising: City of Tshwane Health +27 12 358 8306 to confirm days and times.

Bring: Your child’s Road-to-Health card (clinic card) and immunisation record.

107. Does University of Pretoria Medical Centre have a kangaroo mother care unit?

Answer:

Kangaroo Mother Care (KMC) is a method of caring for premature or low birth weight babies where the baby is held skin-to-skin against the mother’s chest. University of Pretoria Medical Centre may have KMC services if it provides neonatal care.

KMC services typically include:

• Skin-to-skin contact – for warmth, bonding, and breastfeeding
• Exclusive breastfeeding support
• Early discharge with close follow-up
• Parent education and support

Facilities with KMC:

• Hospitals with neonatal units – often have dedicated KMC areas
• CHCs with maternity services – may offer KMC for stable babies
• Clinics – support KMC through follow-up visits

Core services at this facility include:

Neonatal services may be listed in:

For KMC services at University of Pretoria Medical Centre , ask your midwife or call Supervising: City of Tshwane Health +27 12 358 8306 .

108. Does University of Pretoria Medical Centre offer neonatal ICU (NICU) services?

Answer:

Neonatal Intensive Care Units (NICU) provide specialised care for sick or premature newborns who need close monitoring and advanced support.

University of Pretoria Medical Centre is a  facility:

• Tertiary/Central Hospitals: Have level 3 NICUs with ventilators, CPAP, and specialised neonatal staff
• Regional Hospitals: May have level 2 NICUs or high care for neonates
• District Hospitals: May have neonatal high care or stabilisation units, but will transfer very sick babies to higher levels
• CHCs and Clinics: Do not have NICUs

Core services at this facility include:

If your baby needs NICU care:

• The facility will provide stabilisation
• Your baby may be transferred to a higher-level facility with NICU beds
• You will be kept informed throughout the process

For more information about neonatal services, call Supervising: City of Tshwane Health +27 12 358 8306 .

109. Does University of Pretoria Medical Centre offer services for children with disabilities?

Answer:

Children with disabilities need specialised healthcare and support. University of Pretoria Medical Centre may offer:

• Early identification – screening for developmental delays and disabilities
• Referrals – to specialised services (paediatricians, therapists, special schools)
• Rehabilitation services – physiotherapy, occupational therapy, speech therapy (at larger facilities)
• Assistive devices – hearing aids, glasses, wheelchairs, walking frames (may require referral)
• Social work support – for accessing disability grants and community resources
• Parent support and education

Core services at this facility include:

Additional support services:

If you have concerns about your child’s development, speak to a nurse or doctor at University of Pretoria Medical Centre , or call Supervising: City of Tshwane Health +27 12 358 8306 for guidance.

110. Does University of Pretoria Medical Centre offer hearing tests for babies?

Answer:

Newborn hearing screening is important for early detection of hearing loss. University of Pretoria Medical Centre may offer:

• Newborn hearing screening – using otoacoustic emissions (OAE) or automated auditory brainstem response (AABR) testing
• Follow-up testing – for babies who do not pass initial screening
• Referrals – to audiology services at regional or tertiary hospitals

Screening is typically available at:

• Hospitals with maternity units – may offer universal newborn hearing screening
• CHCs with maternity services – may screen some babies
• Well-baby clinics – may do developmental checks including hearing

Core services at this facility include:

For hearing screening at University of Pretoria Medical Centre , ask your midwife or call Supervising: City of Tshwane Health +27 12 358 8306 . Early detection of hearing loss improves outcomes for language development.

111. Does University of Pretoria Medical Centre offer vision screening for children?

Answer:

Vision screening for children helps detect problems early so they can be treated. University of Pretoria Medical Centre may offer:

• Vision screening – at well-baby clinics and school health services
• Red reflex test – checking for eye abnormalities in newborns
• Referrals – to optometry or ophthalmology for further assessment
• Glasses prescription – at facilities with optometry services (usually larger hospitals)

Vision screening is typically done:

• At birth (red reflex test)
• At well-baby visits
• At school entry (through school health programmes)

Core services at this facility include:

If you have concerns about your child’s vision, speak to a nurse at University of Pretoria Medical Centre , or call Supervising: City of Tshwane Health +27 12 358 8306 .

112. Does University of Pretoria Medical Centre have facilities for people with disabilities?

Answer:

Accessibility for people with disabilities is an important consideration. University of Pretoria Medical Centre may have:

Physical accessibility features:

• Ramps at entrances (check if available at University of Pretoria Road )
• Wheelchairs available at reception for patient use
• Wide doorways and accessible corridors
• Accessible toilets (select facilities)
• Priority queues for people with disabilities

Services for people with disabilities:

• Rehabilitation services – physiotherapy, occupational therapy
• Assistive devices – crutches, walking frames, wheelchairs (limited availability)
• Social work support – for disability grant applications
• Referrals – to specialised disability services

Core services at this facility include:

If you have specific accessibility needs, call Supervising: City of Tshwane Health +27 12 358 8306 before your visit to confirm arrangements.

113. Does University of Pretoria Medical Centre offer services for deaf or hard of hearing patients?

Answer:

Communication access for deaf and hard of hearing patients is important. University of Pretoria Medical Centre may offer:

• Sign language interpretation – not routinely available; may be arranged in advance
• Written communication – staff may communicate in writing
• Hearing aids – at facilities with audiology services (usually regional/tertiary hospitals)
• Referrals – to audiology for hearing assessment and devices

Core services at this facility include:

If you are deaf or hard of hearing:

1. Inform the staff when you arrive
2. Ask for communication assistance
3. Bring a family member or friend to assist if possible

For more information about services for deaf patients at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

114. Does University of Pretoria Medical Centre have a patient rights charter?

Answer:

Yes, all public healthcare facilities in South Africa follow the Patients’ Rights Charter , which outlines the rights and responsibilities of patients. University of Pretoria Medical Centre is committed to upholding these rights.

Your rights as a patient include:

• Right to healthcare – access to healthcare services
• Right to information – about your condition, treatment options, and costs
• Right to informed consent – you must agree to treatment
• Right to confidentiality – your medical information is private
• Right to dignity – respectful treatment
• Right to participate in decisions – about your care
• Right to complain – if you are unhappy with services

The charter should be displayed:

• In the waiting area at University of Pretoria Medical Centre
• On the facility notice board
• Available from the patient liaison officer

Core services at this facility include:

For more information about patient rights, ask at reception or call Supervising: City of Tshwane Health +27 12 358 8306 .

115. How do I make a complaint about University of Pretoria Medical Centre?

Answer:

If you are unhappy with services at University of Pretoria Medical Centre , you have the right to complain. The facility has a complaints procedure to ensure your concerns are heard and addressed.

How to make a complaint:

Step 1: Speak to staff directly

• Talk to the nurse in charge, the clinic manager, or the hospital CEO
• Many issues can be resolved immediately

Step 2: Use the formal complaints process

• Ask for the complaints book or suggestion box at reception
• Write down your complaint clearly, including dates, names, and details
• Ask for a reference number so you can follow up

Step 3: Contact the Patient Liaison Officer

• Many facilities have a dedicated officer to handle complaints
• Ask at reception for contact details

Step 4: Escalate if needed

• District Health Office – responsible for facilities in City of Tshwane Metropolitan Municipality
• Provincial Department of Health – Gauteng
• Office of the Health Ombud – national level for serious complaints

Contact for this facility: Supervising: City of Tshwane Health +27 12 358 8306

Address: University of Pretoria Road , Pretoria , Pretoria , City of Tshwane Metropolitan Municipality , Gauteng

Your complaint will be investigated and you should receive a response within 25 working days.

116. Does University of Pretoria Medical Centre have a patient liaison officer?

Answer:

Patient liaison officers (also called patient relations officers or customer care officers) help patients navigate the facility and address concerns. University of Pretoria Medical Centre may have a dedicated officer depending on its size:

• Hospitals: Usually have a patient liaison officer or public relations officer
• CHCs: May have a designated staff member for patient relations
• Clinics: Smaller clinics may not have a dedicated officer; speak to the clinic manager instead

The patient liaison officer can help with:

• Answering questions about services
• Resolving complaints
• Providing information about patient rights
• Assisting with referrals
• Addressing language or communication barriers

Core services at this facility include:

To contact the patient liaison officer at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 and ask to speak to them, or inquire at reception when you visit.

117. Does University of Pretoria Medical Centre have a suggestion box?

Answer:

Most public healthcare facilities in South Africa have suggestion boxes where patients and visitors can leave feedback. University of Pretoria Medical Centre likely has a suggestion box located:

• Near the main entrance
• In the waiting area
• Next to the reception desk

What you can use the suggestion box for:

• Compliments – positive feedback about staff or services
• Complaints – issues you want addressed
• Suggestions – ideas for improvement
• Questions – that you prefer to ask anonymously

Core services at this facility include:

If you cannot find the suggestion box:

1. Ask at reception for assistance
2. Call Supervising: City of Tshwane Health +27 12 358 8306 to provide feedback
3. Write to the facility manager at University of Pretoria Road , Pretoria , Pretoria , Gauteng

Your feedback helps improve services for everyone.

118. Does University of Pretoria Medical Centre have a board of visitors or hospital board?

Answer:

Hospital boards and clinic committees provide community oversight and advice to facility management. University of Pretoria Medical Centre may have:

• Hospital Board – for hospitals, consisting of community members, health professionals, and local government representatives
• Clinic Committee – for clinics and CHCs, representing the local community

What these boards do:

• Monitor service quality
• Advise on community needs
• Raise concerns on behalf of patients
• Support facility management

Core services at this facility include:

To find out about the hospital board or clinic committee at University of Pretoria Medical Centre :

1. Ask at reception for contact details
2. Call Supervising: City of Tshwane Health +27 12 358 8306 and ask to speak to the board secretary
3. Attend a public meeting (dates are usually posted on notice boards)

Community input helps make healthcare better for everyone.

119. Does University of Pretoria Medical Centre offer interpreter services?

Answer:

South Africa has 11 official languages, and communication is essential for good healthcare. University of Pretoria Medical Centre may offer interpreter services:

Available interpretation:

• Staff interpreters – multilingual staff may help translate
• Family members – often used to assist with communication
• Telephonic interpretation – some facilities have access to phone-based interpretation services
• Language line – select facilities have access to professional interpreters

Core services at this facility include:

If you need an interpreter:

1. Inform the receptionist when you arrive
2. Tell the nurse or doctor your preferred language
3. Bring a family member or friend to assist if possible

For more information about language services at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

120. What are my rights if I am unhappy with treatment at University of Pretoria Medical Centre?

Answer:

If you are unhappy with treatment at University of Pretoria Medical Centre , you have specific rights under the Patients’ Rights Charter and the National Health Act.

Your rights include:

1. Right to complain – you can lodge a complaint without fear of being treated differently in future
2. Right to information – you can request your medical records and an explanation of your treatment
3. Right to a second opinion – you can ask for another doctor’s opinion (may need to be arranged)
4. Right to lodge a formal complaint – through the facility’s complaints procedure
5. Right to escalate – to the District Office, Provincial Department, or Health Ombud

How to exercise your rights:

• Speak to the facility manager or patient liaison officer
• Call Supervising: City of Tshwane Health +27 12 358 8306 to request information
• Write to University of Pretoria Road , Pretoria , Pretoria , City of Tshwane Metropolitan Municipality , Gauteng
• Contact the Gauteng health department

Core services at this facility include:

Remember: Advocating for your rights helps improve healthcare for everyone.

121. What should I do in a medical emergency at University of Pretoria Medical Centre?

Answer:

If you are at University of Pretoria Medical Centre and a medical emergency occurs (for yourself, a family member, or another person), follow these steps:

1. Stay calm and assess the situation:

• Check if the person is conscious and breathing
• Look for obvious signs of injury or illness

2. Get help immediately:

• Shout for help – call out to staff or other people nearby
• Go to the reception or casualty unit – tell staff there is an emergency
• Use an emergency buzzer – if available in the area

3. If you are with the person:

• Do not move them unless they are in danger
• Apply pressure to bleeding wounds
• Keep them warm if in shock

4. If you are the one experiencing an emergency:

• Try to attract attention
• Move to a visible area if possible
• Tell someone immediately

Emergency numbers to save:

• Ambulance: 10177 (landline) or 112 (cellphone)
• Police: 10111

Facility contact: Supervising: City of Tshwane Health +27 12 358 8306 (for non-emergencies)

Location: University of Pretoria Road , Pretoria , Pretoria , City of Tshwane Metropolitan Municipality , Gauteng

122. Does University of Pretoria Medical Centre have an emergency plan for disasters?

Answer:

Yes, all public healthcare facilities in South Africa are required to have disaster preparedness plans. University of Pretoria Medical Centre has procedures in place for various emergencies.

The facility’s disaster plan covers:

• Mass casualty incidents – such as bus crashes, factory accidents, or community violence
• Natural disasters – floods, fires, storms
• Pandemics – infectious disease outbreaks
• Infrastructure failures – extended load shedding, water outages

What the plan includes:

• Triage areas to prioritise patients
• Extra staff call-in procedures
• Emergency supplies and equipment
• Coordination with emergency services (ambulance, fire, police)
• Transfer arrangements to other facilities

Core services at this facility include:

Full service details:

In a disaster, follow staff instructions and remain calm. For more information about emergency preparedness, call Supervising: City of Tshwane Health +27 12 358 8306 .

123. Does University of Pretoria Medical Centre offer mental health crisis intervention?

Answer:

Mental health crises require immediate attention. University of Pretoria Medical Centre offers crisis intervention services depending on its level:

• Hospitals: Have 24-hour mental health units or access to psychiatric services for crisis intervention. They can assess, stabilise, and admit patients in crisis.
• CHCs: May have mental health nurses who can assess and refer urgent cases.
• Clinics: Can provide initial assessment and referral to hospitals.

Crisis intervention includes:

• Immediate assessment of risk (suicide, self-harm, harm to others)
• Stabilisation and calming
• Short-term medication if needed
• Referral for ongoing care
• Contacting family or support persons

Core services at this facility include:

Additional mental health services:

If you or someone you know is in crisis:

• Call Supervising: City of Tshwane Health +27 12 358 8306 for guidance
• Go to the nearest hospital casualty unit
• Call the SADAG 24-hour helpline: 0800 567 567

124. Does University of Pretoria Medical Centre have a 24-hour mental health unit?

Answer:

24-hour mental health units (also called psychiatric wards or acute mental health units) provide inpatient care for people experiencing severe mental health crises.

University of Pretoria Medical Centre is a  facility:

• Tertiary and Regional Hospitals: Usually have dedicated psychiatric units with 24-hour care, staffed by psychiatrists, psychiatric nurses, and social workers.
• District Hospitals: May have mental health beds or observation areas, often with visiting psychiatrists.
• CHCs and Clinics: Do not have 24-hour mental health units but can refer to hospitals.

Core services at this facility include:

If you need urgent mental health care:

1. Go to the casualty unit at University of Pretoria Medical Centre
2. Ask to see a mental health nurse or doctor
3. If this facility cannot admit you, they will arrange transfer to a facility with a mental health unit

Contact: Supervising: City of Tshwane Health +27 12 358 8306 (for information)

In crisis: SADAG 24-hour helpline: 0800 567 567

125. Does University of Pretoria Medical Centre offer substance abuse counselling?

Answer:

Substance abuse counselling helps people reduce or stop using alcohol and drugs. University of Pretoria Medical Centre may offer:

• Screening and assessment – identifying substance use problems
• Brief interventions – short counselling sessions
• Referrals – to specialised substance abuse treatment centres
• Detoxification support – at hospitals with medical supervision
• Support groups – referrals to AA, NA, or community groups
• Relapse prevention – ongoing support

Core services at this facility include:

Additional substance abuse support:

Who can help:

• Nurses and doctors
• Social workers
• Mental health counsellors

To access substance abuse services at University of Pretoria Medical Centre , speak to any healthcare worker or call Supervising: City of Tshwane Health +27 12 358 8306 .

You can also call the SA National Council on Alcoholism and Drug Dependence (SANCA) helpline: 086 147 2622 .

126. Does University of Pretoria Medical Centre offer detoxification services?

Answer:

Detoxification (detox) is the process of safely withdrawing from alcohol or drugs under medical supervision. University of Pretoria Medical Centre may offer detox depending on its level:

• Hospitals: Some hospitals offer medical detox for alcohol and drug withdrawal, particularly if there are medical complications.
• Specialised units: Regional or tertiary hospitals may have dedicated detox units.
• CHCs and Clinics: Generally do not offer detox but can refer to appropriate facilities.

What detox involves:

• Medical assessment
• Medication to manage withdrawal symptoms
• 24-hour nursing care
• Psychological support
• Referral to rehabilitation after detox

Core services at this facility include:

For detox services at University of Pretoria Medical Centre , speak to a doctor or call Supervising: City of Tshwane Health +27 12 358 8306 .

Detox should only be done under medical supervision, as withdrawal can be dangerous.

127. Does University of Pretoria Medical Centre offer services for adolescents?

Answer:

Adolescents (young people aged 10–19) have specific health needs. University of Pretoria Medical Centre offers youth-friendly services including:

Sexual and reproductive health:

• Confidential HIV testing and counselling
• Contraceptive services (pills, injections, condoms)
• STI testing and treatment
• Pregnancy testing and options counselling
• Sexuality education

Mental health:

• Counselling for depression, anxiety, and stress
• Support for bullying and relationship issues
• Substance abuse education

General health:

• Acute illness treatment
• Chronic disease management (HIV, TB, asthma, epilepsy)
• Nutrition advice
• School health referrals

Core services at this facility include:

Adolescent-friendly services may include:

Services are confidential – you can see a nurse or counsellor without a parent present. For more information, call Supervising: City of Tshwane Health +27 12 358 8306 .

128. Does University of Pretoria Medical Centre offer confidential services for teenagers?

Answer:

Yes, confidentiality is a key principle of adolescent healthcare. At University of Pretoria Medical Centre , teenagers can access certain services without parental consent.

Confidential services typically include:

• HIV testing and counselling
• STI testing and treatment
• Contraceptive services (pills, injections, condoms)
• Pregnancy testing
• Mental health counselling
• Substance abuse support

What this means:

• Staff will not tell your parents without your permission
• Your visit is private
• You can ask questions openly

Core services at this facility include:

Limits to confidentiality:

• If you are at risk of serious harm, staff may need to involve others
• If you are abused, staff must report it (to protect you)

For confidential adolescent services at University of Pretoria Medical Centre , ask for the youth-friendly nurse or call Supervising: City of Tshwane Health +27 12 358 8306 .

129. Does University of Pretoria Medical Centre offer HPV vaccination for girls?

Answer:

HPV (Human Papillomavirus) vaccination prevents cervical cancer later in life. The South African Department of Health offers HPV vaccination through school health programmes.

University of Pretoria Medical Centre may be involved in HPV vaccination through:

• School health teams – vaccinating girls at schools (usually Grade 4 or age 9–10)
• Facility-based vaccination – if girls miss school vaccinations
• Catch-up campaigns – for older girls who were not vaccinated

HPV vaccine schedule:

• Two doses, given 6 months apart
• Free at public health facilities
• Most effective when given before sexual debut

Core services at this facility include:

For HPV vaccination:

1. Ask at University of Pretoria Medical Centre during school vaccination campaigns
2. Check with your child’s school
3. Call Supervising: City of Tshwane Health +27 12 358 8306 for information

130. Does University of Pretoria Medical Centre offer services for survivors of sexual assault?

Answer:

University of Pretoria Medical Centre is committed to supporting survivors of sexual assault with compassionate, confidential care. Services may include:

Immediate care:

• Medical examination
• Emergency contraception (morning-after pill)
• STI prophylaxis (preventative treatment)
• HIV post-exposure prophylaxis (PEP) – must start within 72 hours
• Collection of forensic evidence (by trained professionals)

Ongoing support:

• Counselling and psychological support
• Referrals to specialised support services
• Legal support information
• Follow-up HIV testing and care

Core services at this facility include:

Additional support services:

If you have been sexually assaulted:

1. Go to University of Pretoria Medical Centre immediately (do not wash or change clothes if possible)
2. Ask to see a trained health professional
3. Call Supervising: City of Tshwane Health +27 12 358 8306 for guidance

You can also call the GBV Command Centre 24-hour helpline: 0800 428 428 or 120 786# from any cellphone.

131. Does University of Pretoria Medical Centre offer PEP (Post-Exposure Prophylaxis) for HIV?

Answer:

PEP (Post-Exposure Prophylaxis) is a 28-day course of antiretroviral medication that can prevent HIV infection after possible exposure. University of Pretoria Medical Centre offers PEP for:

Reasons for PEP:

• Sexual assault
• Condom breakage or unprotected sex with someone who may have HIV
• Occupational exposure (needle-stick injuries for healthcare workers)
• Accidental exposure to blood or body fluids

PEP must be started within 72 hours of exposure – the sooner, the better.

What the facility provides:

• Risk assessment
• HIV testing (to ensure you are HIV-negative at the time of exposure)
• 28-day course of ART medication
• Follow-up HIV testing at 4 weeks and 3 months
• Counselling and support

Core services at this facility include:

If you need PEP, go to University of Pretoria Medical Centre immediately or call Supervising: City of Tshwane Health +27 12 358 8306 for guidance.

132. Does University of Pretoria Medical Centre offer male medical circumcision?

Answer:

Voluntary Medical Male Circumcision (VMMC) is offered at selected public healthcare facilities as part of HIV prevention programmes. University of Pretoria Medical Centre may offer:

• Medical circumcision – performed by trained health professionals under sterile conditions
• HIV testing and counselling – offered before the procedure
• Follow-up care – wound checks, complication management
• Health education – about the benefits of circumcision (partial HIV risk reduction)

Benefits of medical circumcision:

• Reduces the risk of HIV acquisition by about 60%
• Reduces the risk of STIs
• Improves hygiene
• Performed safely with pain control

Core services at this facility include:

To find out if VMMC is available at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 . Services are often offered during campaigns and may be free.

133. Does University of Pretoria Medical Centre offer traditional circumcision support?

Answer:

Traditional circumcision is a cultural practice in many South African communities. While University of Pretoria Medical Centre does not perform traditional circumcision, it may offer support services:

Support services include:

• Pre-circumcision health checks – to ensure initiates are healthy enough
• Health education – for initiates and their families
• Post-circumcision care – for complications (infections, dehydration, injuries)
• Referrals – to traditional surgeons and nurses who are registered
• Emergency care – for initiates who become ill or injured

Core services at this facility include:

Important safety information:

• Circumcision should only be performed by registered traditional surgeons
• Initiation schools should be registered with the provincial health department
• Seek medical help immediately if complications arise

For more information, call Supervising: City of Tshwane Health +27 12 358 8306 or contact your local traditional affairs office.

134. Does University of Pretoria Medical Centre offer treatment for drug-resistant TB?

Answer:

Drug-resistant TB (MDR-TB and XDR-TB) requires specialised treatment. University of Pretoria Medical Centre may offer:

• Diagnosis – through sputum testing (GeneXpert or culture)
• Referral – to specialised MDR-TB hospitals or units
• Treatment support – for patients on long-term MDR-TB treatment
• Follow-up care – after discharge from specialised units

Where MDR-TB is treated:

• Specialised TB hospitals – for intensive phase of treatment
• Selected regional hospitals – with MDR-TB units
• Community-based care – for stable patients (supported by clinics)

Core services at this facility include:

If you have been diagnosed with drug-resistant TB, the healthcare team at University of Pretoria Medical Centre will explain your treatment options and refer you to the appropriate facility. Call Supervising: City of Tshwane Health +27 12 358 8306 for more information.

135. Does University of Pretoria Medical Centre offer treatment for hepatitis?

Answer:

Hepatitis (viral infection of the liver) is diagnosed and treated at public healthcare facilities. University of Pretoria Medical Centre may offer:

Hepatitis B:

• Vaccination (prevention)
• Testing (HBsAg screening)
• Monitoring and management (for chronic hepatitis B)
• Antiviral treatment (at specialised clinics)

Hepatitis C:

• Testing (antibody and viral load)
• Referral for treatment (newer cures are available at specialised centres)
• Support and monitoring

Core services at this facility include:

Additional services may include:

If you think you may have been exposed to hepatitis, or if you have symptoms (jaundice, dark urine, fatigue), visit University of Pretoria Medical Centre or call Supervising: City of Tshwane Health +27 12 358 8306 for advice.

136. Does University of Pretoria Medical Centre offer cancer screening services?

Answer:

Cancer screening helps detect cancer early when treatment is most effective. University of Pretoria Medical Centre may offer:

Common cancer screening services:

Cervical cancer:

• Pap smears (for women 30 years and older, every 3 years)
• VIA (Visual Inspection with Acetic Acid)

Breast cancer:

• Clinical breast examination
• Breast health education
• Referrals for mammography (at hospitals)

Prostate cancer:

• PSA counseling (for men over 40 with symptoms or risk factors)
• Digital rectal examination (by doctors)

Skin cancer:

• Skin lesion examination
• Referrals for suspicious moles

Core services at this facility include:

For cancer screening at University of Pretoria Medical Centre , speak to a nurse or doctor, or call Supervising: City of Tshwane Health +27 12 358 8306 to ask about screening days.

137. Does University of Pretoria Medical Centre offer palliative care for cancer patients?

Answer:

Palliative care focuses on improving quality of life for patients with life-limiting illnesses like cancer. University of Pretoria Medical Centre may offer:

Palliative care services:

• Pain and symptom management
• Psychological and emotional support
• Spiritual care (where available)
• Family support and bereavement counselling
• Referrals to hospices and community palliative care providers

Where palliative care is provided:

• Hospitals: May have palliative care teams or links with hospices
• CHCs and Clinics: Can provide basic palliative care and refer to specialists
• Home-based care: Supported by community health workers

Core services at this facility include:

For palliative care at University of Pretoria Medical Centre , ask your doctor or nurse, or call Supervising: City of Tshwane Health +27 12 358 8306 .

138. Does University of Pretoria Medical Centre offer blood transfusions?

Answer:

Blood transfusions are life-saving procedures for patients with severe anaemia, bleeding, or during surgery. University of Pretoria Medical Centre may offer:

Blood transfusion services depend on facility level:

• Hospitals: Most hospitals have blood transfusion services, with blood supplied by the South African National Blood Service (SANBS) or Western Cape Blood Service.
• CHCs: Generally do not provide transfusions; patients are transferred to hospitals.
• Clinics: Do not provide transfusions.

Core services at this facility include:

If you need a blood transfusion:

• You will be assessed by a doctor
• Blood will be cross-matched to ensure compatibility
• The transfusion will be monitored by nursing staff
• You will be observed for any reactions

For more information about blood transfusions at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

139. Does University of Pretoria Medical Centre have a blood donor centre?

Answer:

Blood donor centres are where healthy people can donate blood to help others. University of Pretoria Medical Centre may have:

• Permanent blood donor centre – at large hospitals, run by SANBS
• Mobile blood donation clinics – that visit the facility on certain days
• Blood collection points – where donors can register and donate

Core services at this facility include:

To donate blood at University of Pretoria Medical Centre:

1. Call Supervising: City of Tshwane Health +27 12 358 8306 to ask if they have a donor centre
2. Check for mobile clinic dates (often advertised at the facility)
3. Visit the SANBS website for other donation sites

Donor requirements:

• Aged 16–65 (16–17 need parental consent)
• Weigh over 50kg
• Healthy on the day
• No recent high-risk activities

Every donation can save up to three lives.

140. Does University of Pretoria Medical Centre offer organ donation services?

Answer:

Organ donation saves lives by transplanting organs from deceased or living donors into people with organ failure. University of Pretoria Medical Centre may be involved in:

Organ donation activities:

• Identification of potential donors – staff may identify patients who could be donors
• Referral to transplant coordinators – who manage the donation process
• Support for donor families – counselling and guidance
• Transplant services – only at designated transplant centres (tertiary hospitals)

Core services at this facility include:

If you want to be an organ donor:

1. Register with the Organ Donor Foundation of South Africa (www.odf.org.za)
2. Discuss your wishes with your family
3. Carry an organ donor card

For more information about organ donation at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

141. Does University of Pretoria Medical Centre manage high-risk pregnancies?

Answer:

High-risk pregnancies require specialised care from doctors and specialists. University of Pretoria Medical Centre is a  facility and manages high-risk pregnancies based on its capabilities:

What makes a pregnancy high-risk:

• Maternal age (under 18 or over 35)
• Pre-existing medical conditions (HIV, diabetes, hypertension, heart disease)
• Pregnancy complications (pre-eclampsia, gestational diabetes, multiple babies)
• Previous pregnancy problems (miscarriages, preterm births, C-sections)
• Foetal concerns (growth problems, abnormalities)

Management at this facility:

• Hospitals: Can manage many high-risk pregnancies with specialist obstetricians and paediatricians
• CHCs: May provide antenatal care but refer high-risk cases to hospitals
• Clinics: Will refer all high-risk pregnancies to hospitals for ongoing care

Core services at this facility include:

If you have a high-risk pregnancy, speak to your midwife or call Supervising: City of Tshwane Health +27 12 358 8306 to ensure you receive care at the right level.

142. Does University of Pretoria Medical Centre manage pre-eclampsia or eclampsia?

Answer:

Pre-eclampsia (high blood pressure and protein in urine during pregnancy) and eclampsia (seizures) are serious complications requiring urgent medical care.

University of Pretoria Medical Centre manages these conditions based on its level:

• Hospitals: Can diagnose, monitor, and treat pre-eclampsia. They have medications to control blood pressure and prevent seizures. For severe cases, they will deliver the baby early and manage eclampsia with emergency protocols.
• CHCs: Can identify signs of pre-eclampsia (checking blood pressure and urine) and refer urgently to hospitals.
• Clinics: Will refer immediately if pre-eclampsia is suspected.

Core services at this facility include:

Warning signs:

• Severe headache
• Blurred vision
• Upper abdominal pain
• Sudden swelling of face, hands, or feet
• Difficulty breathing

If you experience any of these symptoms, go to University of Pretoria Medical Centre immediately or call Supervising: City of Tshwane Health +27 12 358 8306 .

143. Does University of Pretoria Medical Centre manage gestational diabetes?

Answer:

Gestational diabetes is diabetes that develops during pregnancy. University of Pretoria Medical Centre offers management including:

Screening and diagnosis:

• Glucose testing during pregnancy (usually at 24–28 weeks)
• Oral glucose tolerance test (OGTT) for high-risk women

Management:

• Dietary advice and nutrition counselling
• Blood glucose monitoring
• Medication (metformin or insulin) if needed
• Monitoring of baby’s growth (ultrasound)
• Care during labour and delivery
• Postnatal follow-up (diabetes often resolves after birth)

Core services at this facility include:

Full maternity services:

For gestational diabetes care at University of Pretoria Medical Centre , speak to your midwife or call Supervising: City of Tshwane Health +27 12 358 8306 .

144. Does University of Pretoria Medical Centre offer care for multiple births (twins, triplets)?

Answer:

Multiple births (twins, triplets, or more) are considered high-risk and require specialised care. University of Pretoria Medical Centre provides:

Antenatal care:

• More frequent check-ups
• Regular ultrasound monitoring of growth
• Screening for complications (preterm labour, pre-eclampsia)
• Nutritional support

Delivery planning:

• Planning for hospital delivery (home birth is not recommended)
• Specialist obstetrician involvement
• Paediatric team present at delivery
• Arrangements for neonatal care if needed

Postnatal care:

• Support for breastfeeding multiples
• Monitoring of babies’ growth
• Family planning advice

Core services at this facility include:

If you are expecting multiples, ensure you receive care at a facility with appropriate resources. Call Supervising: City of Tshwane Health +27 12 358 8306 to discuss your care plan.

145. Does University of Pretoria Medical Centre offer care for breech babies?

Answer:

A breech baby is positioned feet or bottom first instead of head first. University of Pretoria Medical Centre manages breech presentations based on its level:

Options for breech:

• External cephalic version (ECV) – gentle manipulation to turn the baby (at hospitals with experience)
• Planned Caesarean section – for many breech babies
• Vaginal breech delivery – only in selected cases with experienced staff

Core services at this facility include:

What happens:

• Ultrasound to confirm breech position
• Discussion of options with your doctor
• Referral to a hospital with appropriate facilities if needed

If your baby is breech after 36 weeks, your midwife or doctor at University of Pretoria Medical Centre will explain your options. Call Supervising: City of Tshwane Health +27 12 358 8306 for more information.

146. Does University of Pretoria Medical Centre offer neonatal resuscitation?

Answer:

Neonatal resuscitation is emergency care for newborns who have difficulty breathing at birth. University of Pretoria Medical Centre provides:

Resuscitation services:

• All facilities with maternity services have staff trained in Basic Neonatal Resuscitation (drying, stimulation, bag-and-mask ventilation)
• Advanced resuscitation (intubation, medications) at hospitals with neonatal units
• Emergency equipment (resuscitaires, oxygen, suction) in delivery rooms

Core services at this facility include:

If a baby needs resuscitation:

• A trained nurse or doctor will attend immediately
• The baby will be monitored closely after resuscitation
• Transfer to a neonatal unit may be arranged if needed

For more information about neonatal care at University of Pretoria Medical Centre , call Supervising: City of Tshwane Health +27 12 358 8306 .

147. Does University of Pretoria Medical Centre offer phototherapy for jaundiced babies?

Answer:

Phototherapy is treatment for newborn jaundice (yellowing of skin and eyes) using special lights. University of Pretoria Medical Centre offers:

Phototherapy services based on facility level:

• Hospitals: Usually have phototherapy units in neonatal wards or nurseries
• CHCs: May have basic phototherapy for mild cases (select facilities)
• Clinics: Do not offer phototherapy; babies are referred to hospitals

What phototherapy involves:

• Baby is placed under special blue lights (or on a light blanket)
• Eyes are covered for protection
• Treatment continues until bilirubin levels are safe
• Breastfeeding continues during treatment

Core services at this facility include:

If your baby develops jaundice (especially in the first 24 hours), seek care immediately at University of Pretoria Medical Centre or call Supervising: City of Tshwane Health +27 12 358 8306 .

148. Does University of Pretoria Medical Centre have a paediatric emergency unit?

Answer:

Children need specialised emergency care. University of Pretoria Medical Centre provides:

• Hospitals: May have dedicated paediatric casualty areas or paediatricians in the emergency unit. Staff are trained in paediatric resuscitation and emergency care.
• CHCs: Can manage mild to moderate paediatric emergencies and stabilise seriously ill children for transfer.
• Clinics: Provide basic emergency care and refer serious cases.

Core services at this facility include:

Paediatric emergency signs:

• Difficulty breathing
• High fever with lethargy
• Seizures
• Severe dehydration (no urine for 6 hours, sunken eyes)
• Unconsciousness
• Severe injury or bleeding

If your child has any of these signs, go to University of Pretoria Medical Centre immediately or call an ambulance (10177 or 112).

149. Does University of Pretoria Medical Centre manage paediatric asthma?

Answer:

Asthma is common in children and requires ongoing management. University of Pretoria Medical Centre offers:

Asthma services for children:

• Diagnosis and assessment
• Inhaler therapy (relievers and preventers)
• Asthma education for children and parents (trigger avoidance, correct inhaler technique)
• Management of acute asthma attacks (nebulisation at hospitals and CHCs)
• Regular follow-up and monitoring

Core services at this facility include: